Warranty Policy - Dettson DCAH Série Guide D'installation

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WARRANTY POLICY

General Warranty
Dettson Industries inc., subject to the limitations described in this Equipment
Warranty Policy Certificate, warrants that each and every appliance produced by
Dettson Industries inc. is, under normal operating conditions, free of defect in
material and workmanship for a specific period of time from the date of original
installation (as described in the "Summary of Warranty Programs" section
below).
This warranty covers the appliance only and does not include labour costs,
freight costs or other indirect expenses related to routine maintenance or the
replacement of parts. If a part fails during the applicable warranty period, Dettson
Industries inc. will provide, at its sole discretion, a new or remanufactured part to
replace the defective part at no charge. Alternatively, and at its sole discretion,
Dettson Industries inc. will allow a credit in the amount of the then factory price
for a new equivalent part toward the retail purchase price of a new Dettson
Industries inc. product.
Summary of Warranty Programs
PRODUCT
AIR CONDITIONING UNIT
DCAH-36 DCAH-55
A) Consumable Items:
This warranty does not apply to materials which must
be replaced in the course of routine maintenance.
B) Corrosive Atmosphere:
corrosive elements such as acids, chlorine, fluorine or other damaging chemicals
voids this warranty. The warranty will not be applicable for unit if the coil is
subject to corrosion produced by the presence of air or oxygen in water coming
from new incoming water, inadequate design of the system or the use of plastic
piping without oxygen barrier.
C) External Factors:
This warranty does not apply to damages to the product
caused by misuse, failure to provide proper maintenance, accidents, Acts of God
or inadequate electrical supply.
D) Unauthorized Alteration:
appliance affecting product reliability or performance voids this warranty.
E) Installation by a qualified person:
qualified fitter in accordance with Dettson Industries inc. installation instructions,
applicable local and national codes, the industry standards and those of
professional organizations such as the Heating, Refrigeration and Air
Conditioning Institute of Canada and the Air Conditioning Contractors of America.
Failure to do so voids this warranty.
F) Unauthorized Installation of Accessory Equipment:
Industries inc. authorizes the application of accessory equipment which will
operate in conjunction with its products provided that the following conditions
are met:
i.) The function or performance of the Dettson Industries inc. appliance is not
altered.
ii.) The accessory is installed in accordance with its manufacturer's installation
instructions.
iii.) The environment in which the appliance is supposed to operate is not
modified.
iv.) Furnaces cannot be installed with a one hundred per cent (100%) outdoors
return
air.
G) Lost or Stolen Products:
reported as lost or stolen.
H) Original Installation Site:
longer at the site of original installation.
I) Improper Application:
This warranty does not include damages caused by
improper matching or misuse of the product or its components.
Dettson Industries Inc.,
PARTS COIL
Warranty 2 years from the
manufacturing date or 18
5 years
months from the installation
date
The operation of the unit in the presence of
Unauthorized alteration or repair of the
The product must be installed by a
This warranty does not apply to products
This warranty does not apply to products no
3400, Industrial Boul.,
Limitations
This warranty does not cover defects or damages on equipment without serial
number or whose serial number has been erased or modified.
Consequential Damages
Dettson Industries inc. shall not be responsible for any consequential damages
caused by any defect in the product.
Exclusive Warranty
The warranty provided by Dettson Industries inc. is exclusive; all other
representations, warranties or conditions, expressed, implied or statutory,
required by law or otherwise, are hereby excluded.
Beginning of the Warranty Period
Dettson
If the original sales invoice cannot be provided to establish the date of original
installation, it is determined that the warranty comes into effect ninety (90) days
after the product was shipped from the manufacturing plant.
Replacement Parts Warranties
All replacement parts obtained directly from Dettson Industries inc. and used for
routine maintenance of Dettson Industries inc. products are warranted for a
period of twelve (12) months from the date of repair. Dettson Industries inc.
reserves the right to require proof of repair before granting any credit.
Replacement parts are shipped at the expense of the consumer. Should we
request that the defective parts or components be shipped back for further
investigation, a return authorization number will be issued and return freight
arrangements will be specified by Dettson Industries inc.
Warranty Execution
Dettson Industries inc. shall not be liable for any default or delay in execution of
this warranty caused by any contingency beyond our control, including wars,
government restrictions or restraints, strikes, fires, floods or short or reduced
supplies of raw material.
Sherbrooke, (Quebec)
15
J1L 1V8