Kenwood DPX-7200DAB Mode D'emploi page 50

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Troubleshooting
Symptom
No Bluetooth device is
• Search from the Bluetooth device again.
detected.
• Reset the unit. (Page 4)
Bluetooth pairing cannot
• Make sure you have entered the same PIN code to both
be made.
• Delete pairing information from both the unit and
Echo or noise is heard during
• Adjust the microphone unit's position. (Page 18)
a phone conversation.
• Check the [ECHO CANCEL] setting. (Page 20)
Phone sound quality is poor.
• Reduce the distance between the unit and the Bluetooth
• Move the car to a place where you can get a better signal
Voice calling method is not
• Use voice calling method in a more quiet environment.
successful.
• Reduce the distance from the microphone when you
• Make sure the same voice as the registered voice tag is
Sound is being interrupted or
• Reduce the distance between the unit and the Bluetooth
skipped during playback of a
Bluetooth audio player.
• Turn off, then turn on the unit and try to connect again.
• Other Bluetooth devices might be trying to connect to the
The connected Bluetooth
• Check whether the connected Bluetooth audio player
audio player cannot be
controlled.
• Disconnect and connect the Bluetooth player again.
"NOT SUPPORT"
42
ENGLISH
Remedy
the unit and Bluetooth device.
the Bluetooth device, then perform pairing again.
(Page 18)
device.
reception.
speak the name.
used.
audio player.
unit.
supports Audio/Video Remote Control Profile (AVRCP).
(Refer to the instructions of your audio player.)
The connected phone does not support Voice Recognition
feature or phonebook transfer.
Symptom
Remedy
"NO ENTRY"/"NO PAIR"
There is no registered device connected/found via
Bluetooth.
"ERROR"
Try the operation again. If "ERROR" appears again, check
if the device supports the function you have tried.
"NO INFO"/"NO DATA"
Bluetooth device cannot get the contact information.
"HF ERROR XX"/
Reset the unit and try the operation again. If this does not
"BT ERROR"
solve the problem, consult your nearest service center.
"SWITCHING NG"
The connected phones might not support phone
switching feature.
The Bluetooth connection
Delete the unused registered Bluetooth device from the
between the Bluetooth
unit. (Page 22)
device and the unit is
unstable.
No response from Alexa after
Amazon cloud was unable to analyze the voice input.
the voice input.
Wrong response from Alexa.
Alexa misunderstood what was said or did not catch
the entire request or sentence spoken. Please try again.
(Page 24)
"DISCONNECTED"
Be sure to connect your smartphone to the unit via
Bluetooth. (Page 18)
Not able to connect or
• Be sure the audio device is connected via Bluetooth.
reconnect to Alexa mobile
Select the audio device from [AUDIO SELECT] in
application.
[BT MODE]. (Page 22)
• Perform the one-time setup process again. See "Setup for
the first time" on page 24.
• Turn off, then turn on the unit and try to connect again.
• For iOS device, make sure ALEXA source or iPod BT source
is selected.

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