Customer Service; Important - Haier HT21TS85SP Guide De L'utilisateur

TROUBLESHOOTING
PROBLEM
Frost or ice Freezer door left open or opened frequently
crystals on frozen
food
Items blocking freezer air vents and
preventing proper air flow
Hot or warm air Air flow coming from compressor during
from bottom of refrigeration process
refrigerator
Food freezing in Food placed too close the air vent
refrigerator
Temperature control knob set too low
Freezer door pops Normal if freezer door closes afterwards on
open when closing its own
the refrigerator
If freezer doesn't close on its own after
door
popping open, adjust the leveling legs
Door does not Refrigerator isn't level
close properly
Something is obstructing door closure
Vibration or Refrigerator is not resting firmly on floor
rattling

CUSTOMER SERVICE

IMPORTANT

DO NOT RETURN THIS PRODUCT TO THE STORE
If you have a problem with this product, please contact the
Haier Customer Satisfaction Center at 1-877-337-3639.
DATED PROOF OF PURCHASE, MODEL # AND SERIAL #
REQUIRED FOR WARRANTY SERVICE
POSSIBLE CAUSES(S)
PAGE 13 ● TROUBLESHOOTING & WARRANTY
SOLUTION
Keep freezer door closed as much as possible
Move items away from rear wall
This is normal
Move items away from back and top of the
refrigerator
Turn knob counter-clockwise to change to a
warmer setting; allow 24 hours to adjust
This indicates a good seal if freezer door
closes on it own
See leveling legs feature instructions in
Installing Your Refrigerator section
See leveling leg feature instructions in
Installing Your Refrigerator section
Check for and remove obstructions
See leveling leg feature instructions in
Installing Your Refrigerator section
CUSTOMER
SERVICE
SERVICE DU
CENTRE DE
REPARATION
A LA CLIENTELE
SERVICIO
AL CLIENTE
Hotline
1-877-337-3639