Appendix; Error Messages - Pioneer DMH-130BT Mode D'emploi

Appendix

Troubleshooting
If you have problems operating this
product, refer to this section. The most
common problems are listed below, along
with likely causes and solutions. If a
solution to your problem cannot be found
here, contact your dealer or the nearest
authorized Pioneer service facility.
Common problems
A black screen is displayed, and
operation is not possible using the touch
panel keys.
→ Power off mode is on.
– Press to release the mode.
Problems with the AV screen
The screen is covered by a caution
message and the video cannot be shown.
→ The parking brake lead is not connected
or the parking brake is not applied.
– Connect the parking brake lead
correctly, and apply the parking brake.
→ The parking brake interlock is activated.
– Park your vehicle in a safe place and
apply the parking brake.
The audio or video skips.
→ This product is not firmly secured.
– Secure this product firmly.
No sounds are produced. The volume
level will not rise.
→ Cables are not connected correctly.
– Connect the cables correctly.
iPhone cannot be operated.
→ The iPhone is frozen.
– Reconnect the iPhone with the USB
interface cable for iPhone.
– Update the iPhone software version.
→ An error has occurred.
– Reconnect the iPhone with the USB
interface cable for iPhone.
– Park your vehicle in a safe place, and
then turn off the ignition switch (ACC
OFF). Subsequently, turn the ignition
switch to on (ACC ON) again.
– Update the iPhone software version.
→ Cables are not connected correctly.
– Connect the cables correctly.
Sound from the iPhone cannot be heard.
→ The audio output direction may switch
automatically when the Bluetooth and
USB connections are used at the same
time.
– Use the iPhone to change the audio
output direction.
No back camera image when the vehicle
is in reverse.
→ The back camera input setting on the
receiver is set to Off.
– Change the back camera setting to On
in the settings menu. (Refer to the
System Settings section of this manual
to adjust.)
→ The camera input may be loose or not
connected.
– Check the connection and make sure
the male end of the camera is
connected to the brown input on the
back of the receiver. (Refer to the
installation manual.)
→ The reverse lead on the receiver may
not be connected to the proper wire at
the reverse lamp.
– Check the connection and make sure
that the violet/white lead of the
receiver is connected to the lead
whose voltage changes when the shift
lever is put in reverse. (Refer to the
installation manual.)
Black screen displayed when the vehicle
is in reverse, with no camera installed.
→ Back camera input is set to On.
– Turn the setting to Off in the settings
menu. (Refer to the System Settings
section of this manual to adjust.)
Problems with the phone screen
Dialing is impossible because the touch
panel keys for dialing are inactive.
→ Your phone is out of range for service.
– Retry after re-entering the range for
service.
Problems with Application
screen
The screen is displayed, but operation
does not work at all.
→ An error has occurred.
– Park your vehicle in a safe place, and
then turn off the ignition switch (ACC
OFF). Subsequently, turn the ignition
switch to on (ACC ON) again.
The smartphone was not charged.
→ Charging stopped because the
temperature of the smartphone rose
due to prolonged use of the
smartphone during charging.
– Disconnect the smartphone from the
cable, and wait until the smartphone
cools down.
→ More battery power was consumed
than was gained from charging.
– This problem may be resolved by
stopping any unnecessary services on
the smartphone.

Error messages

When problems occur with this product, an
error message appears on the display.
Refer to the table below to identify the
problem, then take the suggested
corrective action. If the error persists,
record the error message and contact your
dealer or your nearest Pioneer service
center.
USB storage device
HUB Error
→ The connected USB hub is not
supported by this product.
– Directly connect the USB storage
device to this product.
No Response
→ This product cannot recognize the
connected USB storage device.
– Disconnect the device and replace it
with another USB storage device.
Load Failed
→ Failed to load the USB storage device.
– Reconnect the USB storage device.
→ Security for the connected USB storage
device is enabled.
– Follow the USB storage device
instructions to disable security.
→ This product cannot recognize the
connected USB storage device.
– Disconnect the device and replace it
with another USB storage device.
Device Not Supported
→ The connected USB storage device is
not supported by this product.
– Disconnect your device and replace it
with a compatible USB storage device.
En
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