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Troubleshooting
Problem
Tap drips for several minutes
after being turned off
Flow is unattractive when tap is
first turned on
Replace the filter when:
• the filter has been in use for 3 months or more, or has processed approximately 250 gallons of
water.
• the indicator light is red and the system beeps three times when the tap is turned on.
To purchase replacement filters, order #88800000 from your Hansgrohe
dealer.
Cleaning Recommendation for Hansgrohe Products
Modern bathroom faucets, kitchen faucets and shower products are made from different materials to comply with the
needs of the market with regard to design and functionality. To avoid damage to the product, it is necessary to take
proper care of it.
For best results:
• Prevent the buildup of mineral scale and /or soap residue by cleaning your Hansgrohe product(s) when
needed.
• Select a cleaning agent specifically intended for the type of product.
• Do not use these types of cleaners as they will cause damage to your Hansgrohe product:
Any cleaning agent containing hydrochloric acid, formic acid, lye, or acetic acid.
Abrasive cleaning powders, pads, or brushes.
Steam cleaners.
"No rinse" cleaning agents.
• Always follow the instructions provided by the manufacturer of the cleaning agent.
• Do not mix cleaning agents, unless directed by the manufacturer.
• Do not spray cleaners directly onto the product as drops could enter openings and gaps and cause damage.
When using spray cleaners, spray the cleaner onto a soft cloth or sponge.
• Always rinse your Hansgrohe product thoroughly with clear water and polish dry with a soft cloth after
cleaning.
Important
• Residue from soaps and shampoos can cause damage. Rinse the product with clean water after each use.
• Residue from basin/tub/tile cleaner can cause damage to faucets and fittings. Immediately rinse any
overspray from the Hansgrohe product.
• Damage to the product caused by improper care or the use of improper cleaning agents is
not covered by the warranty.
• If a component of the product is damaged, replace it, as there is risk of injury.
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Possible Cause
not a problem -- normal operation of tap
not a problem -- normal operation of tap
Solution
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