Warranty - Beurer EM34 Mode D'emploi

12. Warranty

Limited Lifetime Warranty For Original Purchaser
Your Beurer Knee and Elbow TENS Unit, Model EM34, is
warranted to be free from defects in materials and work-
manship for the life of the product under normal condi-
tions of intended use and service. This warranty extends
only to the original retail purchaser and does not extend to
retailers or subsequent owners.
We will, at our option, repair or replace the Beurer Knee
and Elbow TENS Unit, Model EM34, without additional
charge, for any part or parts covered by these written war-
ranties. No refunds will be given. Repair or replacement
is our only responsibility and your only remedy under this
written warranty. If replacement parts for defective ma-
terials are not available, Beurer reserves the right to make
product substitutions in lieu of repair or replacement.
For warranty service contact our customer service depart-
ment at 1-800-536-0366 or at info@beurer.com to provide
a description of the problem. If the problem is deemed to
be within the scope of the limited lifetime warranty, you
will be asked to mail the product at your costs in its ori-
ginal package with proof of purchase, your name, address
and phone number. If the problem is not deemed to be
within the scope of the limited lifetime warranty, we will
provide a quotation for repair respectively replacement
and return shipping fee.
This warranty does not cover damage caused by misuse
or abuse; accident; the attachment of unauthorized ac-
cessory; alteration to the product; improper installation;
misapplication; lack of reasonable care with respect to
the product; unauthorized repairs or modifications; im-
proper use of electrical/power supply; old worn batteries;
normal wear; loss of power; dropped product; malfunc-
tion or damage of an operating part as a result of failure
to comply with instructions for use or to provide manufac-
turer's recommended maintenance; transit damage; theft;
neglect; vandalism; or environmental conditions; loss of
use during the period the product is at a repair facility or
otherwise awaiting parts or repair; or any other condi-
tions whatsoever that are beyond the control of Beurer.
This warranty is void if the product is ever used in a com-
mercial or business environment. The maximum liability of
Beurer under this warranty is limited to the purchase price
actually paid by the customer for the product covered by
the warranty, as confirmed by proof of purchase, regard-
less of the amount of any other direct or indirect damage
suffered by the customer.
This warranty is effective only if the product is purchased
and operated in the country in which the product is pur-
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