LENCO Diverso-700GY Mode D'emploi page 17

Troubleshooting
When there appears to be an issue with your device, refer to the tips
below for a resolution. If the problem still cannot be solved go to
www.lenco.com for help or its local authorized Lenco agents.
Device displays network or service error message
•
When you are located in places with poor wireless signals, the
device may not be able to connect. Try to move to other places
to get a stronger signal.
Touch screen response is slow or incorrect
•
If the device's touch screen response is incorrect, please try the
following:
Remove any protective film of the touch screen. The protective
•
film may prevent the device from recognizing input correctly.
Make sure that your fingers are dry and clean.
•
Restart the device to clear any temporary software issues.
•
Make sure that the device's software has been upgraded to the
•
latest version.
Device is frozen or a serious error appears
•
If the device is frozen or suspended, you may need to close the
•
app, restart the device, or reset it.
To reset the device, press and hold the RESET for 8 seconds.
•
Device gets warm
•
When you use your device for a long period of time, it may get
lukewarm. This is normal and will not affect the life or
performance of the unit.
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