Troubleshooting - Whirlpool EH050FXMQ00 Guide D'utilisation Et D'entretien

Try the solutions suggested here first to avoid the cost of
an unnecessary service call.
Your freezer will not operate
Is the power supply cord unplugged? Plug into a grounded
3 prong outlet.
Has a household fuse blown or circuit breaker tripped?
Replace the fuse or reset the circuit.
Is the temperature control set to a numbered setting?
Refer to the "Using the Control" section.
The lights do not work
Is the power supply cord unplugged? Plug into a grounded
3 prong outlet.
Is a light bulb loose in the socket or burned out? See the
"Changing the Light Bulb" section.
The motor seems to run too much
Is there excessive frost or a package preventing the door
or lid from closing? Defrost and clean the freezer, or move
the package so the lid closes properly.
Is the room temperature hotter than normal? Expect the
motor to run longer under warm conditions. At normal room
temperatures, expect your motor to run about 40% to 80% of
the time. Under warmer conditions, expect it to run even
more of the time.
Has a large amount of food just been added to the
freezer? Adding a large amount of food warms the freezer. It
is normal for the motor to run longer in order to cool the
freezer back down. Add no more unfrozen food at one time
than will freeze in 24 hours — approximately 2 to 3 lbs
(0.9 to 1.4 kg) per cubic foot of freezer space.
Is the lid opened often? Expect the motor to run longer
when this occurs. In order to conserve energy, try to get
everything you need out of the freezer at once, keep food
organized so it is easy to find, and close the lid as soon as the
food is removed.
8

TROUBLESHOOTING

Is the control set correctly for the surrounding
conditions? Refer to the "Using the Control" section.
Is the lid not closed completely? Push the lid firmly shut. If
it will not shut all the way, see "The lid will not close
completely" later in this section.
Is the lid gasket sealed all the way around? Contact a
qualified person or a technician.
Is there enough air circulation space around the freezer?
See the "Location Requirements" section.
NOTE: If the problem is not due to any of the above,
remember that your new freezer will run longer than your old
one due to its high-efficiency motor.
Temperature is too warm
Is the lid opened often? Be aware that the freezer will warm
when this occurs. In order to keep the freezer cool, try to get
everything you need out of the freezer at once, keep food
organized so it is easy to find, and close the lid as soon as the
food is removed.
Has a large amount of food just been added to the
freezer? Adding a large amount of food warms the freezer. It
can take several hours for the freezer to return to the normal
temperature.
Is the control set correctly for the surrounding
conditions? Refer to the "Using the Control" section.
The lid will not close completely
Are food packages blocking the lid? Rearrange containers
so that they fit more tightly and take up less space.
Are the gaskets dirty or sticky? Clean gaskets according to
the directions in the "Freezer Care" section.
Does the freezer wobble or seem unstable? Level the
freezer. Refer to the "Location Requirements" section.
The lid is difficult to open
Are the gaskets dirty or sticky? Clean gaskets according to
the directions in the "Freezer Care" section.
The freezer clicks but does not run
Has the local power failed? Unplug the freezer for
30 minutes to allow the refrigeration system to equalize.
During this time, keep the lid closed whenever possible.