Warranty - Duplex Nacecare TURBO Mop Manuel D'utilisation

2.5

Warranty

DUPLEX guarantees this product against any manufacturing or material defects for a
period of two years since the date of purchase.
During this period DUPLEX will grant a free repair or substitution of any defective product
at its discretion.
The substituted products or the repaired parts will only be guaranteed for the remaining
time of warranty or for the following six months, depending on which period lasts more.
According to limits and terms provided for by the current laws, this limited warranty is not
valid in the following cases:
•
Improper or particularly demanding use of the machine;
• Lack of or incorrect daily maintenance;
• The use of non-original spare parts;
• Damage due to natural events such as earthquakes, floods, fires or accidents;
• Tampering with or modification of the machine;
•
Damages caused by the use of unsuitable or inappropriate and/or corrosive chemical
products such as highly acidic products: static dissipative detergents, hydrochloric
acid, trichloroethylene, methyl ethyl ketone, acetone, pure ammonia, bleach and/or
pure sodium hypochlorite or similar products;
• Damage caused by normal wear of scrapers and brushes or by exposure to unsuitable
weather conditions;
• The maintenance booklet has been tampered with.
Furthermore, the terms and conditions of this warranty do not reduce nor edit what is
provided for by the current laws about product sales to the customer.
In case the product is deemed defective, please contact DUPLEX International Srl to
support@duplexitaly.com
the procedure to ask for a repair.
Rev.
1.0
or the authorised Duplex Dealers who will communicate you
79
DUPLEX TURBO
GENERAL INFORMATION