Printing Problems - HP Photosmart A320 Série Guide D'utilisation

Printing problems

Paper does not feed into the printer correctly.
Solution:
• Make sure that the paper-width guide fits close to the edge of the paper without
bending the paper.
• There may be too much paper loaded in the input tray. Remove some paper and
try printing again.
• If sheets of photo paper stick together, try loading one sheet at a time.
• If you are using the printer in an extremely high- or low- humidity environment,
insert the paper as far as it will go into the input tray, and load one sheet of photo
paper at a time.
• If you are using photo paper that is curled, place the paper in a plastic bag and
gently bend it in the opposite direction of the curl until the paper lies flat. If the
problem persists, use paper that is not curled.
• The paper may be too thin or too thick. Try using HP-designed photo paper.
The image printed at an angle or is off-center.
Solution:
• The paper may not be loaded correctly. To find information on paper loading, see
"Find more information" on page
• The print cartridge may need to be aligned. To find information on aligning the
print cartridge, see
The paper jammed while printing.
Solution:
• If the paper came part way through the front of the printer, gently pull the paper
towards you to remove it.
• If the paper did not come part way through the front of the printer, try removing it
from the back of the printer:
• Remove the paper from the input tray.
• Gently pull the jammed paper to remove it from the back of the printer.
• If you cannot grasp the edge of the jammed paper to remove it, try the following:
• Turn off the printer.
• Turn on the printer. The printer checks for paper in the paper path and will
automatically eject the jammed paper.
• Press OK to continue.
TIP:
paper at a time. Insert the paper as far as it will go into the input tray.
"Find more information" on page
If you experience paper jams while printing, try loading one sheet of photo
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Printing problems 9