Troubleshooting And Support; Printer Hardware Problems - HP Photosmart A320 Série Guide D'utilisation

Chapter 3
3

Troubleshooting and support

Before contacting HP support, read this section for basic troubleshooting tips, consult the
section "Find more information" on page 11
troubleshooting resources, or go to the online support services at www.hp.com/support.

Printer hardware problems

The Attention light is flashing red or the buttons on the control panel do not
respond.
Cause: The printer requires attention. Try the following solutions.
Solution:
• Check your connected camera or computer for instructions.
• Consult
• Turn off the printer, unplug the power cord, and wait 30 seconds. Plug the power
cord back in, and then turn the printer back on again.
One or more printer lights are flashing
Solution: See
The printer is plugged in, but it will not turn on.
Solution:
• The printer may have drawn too much power. Turn off the printer, unplug the
power cord, and wait 30 seconds. Plug the power cord back in, and then turn the
printer back on again.
• The printer may be plugged into a power strip that is turned off. Turn on the power
strip, and then turn on the printer.
• The printer may be plugged into an incompatible power source. If you are traveling
abroad, make sure the power source in the country/region you are visiting
complies with the power requirements and power cord of the printer.
8 HP Photosmart A320 series printer
"Indicator Lights" on page
"Indicator Lights" on page
for a listing of more comprehensive
14.
14.