Tineco Pure One S12 Série Mode D'emploi page 27

Troubleshooting
Problem
Brush roller tangled
indicator blinking
Power indicator
blinking
Air channel blocked
indicator blinking
Dust sensor malfunction
indicator blinking
WiFi indicator is off
Battery indicator blinking
red light on work
Battery indicator & Battery
icon blinking red light during
charging
Battery icon on screen
blinking green light
during charging
Note:
In any other case or if the solution explained above did not solve the problem, please
contact us at support@tineco.com or visit our website www.tineco.com for further support.
Possible cause
The brush roller is blocked
Motor failure
The appliance is blocked, or full of
dust in filter and dustbin
1. The sensor inside the dustbin is
blocked
2. The dustbin is not installed
WiFi is not connected
The battery is overheated
Abnormal charging condition
No battery pack or battery pack
installed improperly during
charging
25
Solution
Remove blockages
Remove blockages, or restart
Remove blockages, clean the
filter and dustbin
1. Clean the dust on the inner
sensor
2. Install the dustbin correctly
Follow the guide in App to
connect to WiFi
Remove the battery pack and
cool it down
The adaptor is not designed for
PURE ONE S12
Install the battery on the main
body properly