Limited Warranty - vitapur VRO-3 Guide D'installation, Utilisation Et D'entretien

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imited aRRanty
Please contact Customer Service at: 1-866-253-0447 or support@greenwayhp.com
Greenway Home Products warrants its Vitapur® Reverse Osmosis system to be free from defects in material and workmanship under
normal use within the operating parameters listed below in the tables. For a period of one year from the date of retail purchase
Greenway Home Products will repair or replace any part of the Reverse Osmosis System with the exception of filters and membranes.
The RO membrane carries a 12 month warranty.
The provisions of this warranty shall not apply to the following:
• Improper installation, delivery, or maintenance (failure to maintain the product according to the instructions outlined in the product
manual will automatically void the warranty).
• Failure of the product if it is abused, misused, altered, used commercially, or used for other than the intended purpose.
• Products that are used outside a residential or office environment.
• Replacement of house fuses or resetting of circuit breakers.
• Use of this product where water is microbiologically unsafe or of unknown quality.
• Damage to the product caused by accident, fire, floods, or acts of God.
• Any service to the product by unauthorized personnel.
• Incidental or consequential damage caused by possible defects with this appliance, its installation or repair.
How to Obtain Warranty Service
If any part of the Vitapur Reverse Osmosis is defective (excluding filters & membranes) in the workmanship, Greenway Home Products will
repair or, at Greenway option, replace the system at no charge. Warranty service can be obtained by calling 1-866-253-0447 for docu-
mentation and a return authorization number. Once the return authorization number has been created, ship the Reverse Osmosis Unit
(less tank) to Greenway Home Products, freight prepaid with a proof of purchase. Include a note stating the problem experienced and
including name, address and your return authorization number. No returns will be accepted without a proper return authorization number.
Greenway Home Products will repair it or replace it, and ship it back to you prepaid.
Except as set forth herein or required by law, the Manufacturer makes no other warranty, guarantee, or agreement, express, implied,
or statutory including any implied warranty of merchantability or fitness for a particular purpose. The manufacturer does not assume or
authorize any person to assume any obligations of liability in connection with this RO system. In no event will the manufacturer be liable
for indirect, special, or consequential damages (including, without limitation, economic loss) or for any delay in the performance of this
agreement due to causes beyond its control.
Some states or provinces do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.
Some states or provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or
exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state
to state or from province to province.
If you require service, please first see the "Troubleshooting" section of this manual. Additional assistance can be found by checking our
website at www.greenwayhp.com, or by calling our customer service line at 1-866-253-0447, Monday to Thursday from 8:30 AM to 5:00
PM (EST), Friday from 8:30 AM to 4:00 PM (EST), or write: Greenway Home Products, Customer Service Center, 400 Southgate Drive,
Guelph, ON, Canada N1G 4P5 or Greenway Home Products, 1270 Flagship Drive, Perrysburg, OH, USA 43551.
Keep this manual and your sales slip together for future reference. You must provide proof of purchase for in-warranty service.
Write down the following information about your RO system to better help you obtain assistance or service if your ever need it. You will
need to know your complete model number and serial number. You can find this information on the front of the RO system.
Source Water Supply For TFC Thin Film
Composite Membrane
System Pressure 40 to 100 psi (2.79 - 6.89 BAR)
Temperature 5˚C - 45˚C (41˚F - 113˚F)
pH range 3.0 to 11.0
Maximum TDS level <1000 ppm
Turbidity < 1.0 net turbidity (NTU)
Retailer:
Serial Number:
:
DO NOT RETURN THIS PRODUCT TO THE STORE:
Chemical Parameters For Thin Film
Composite Membrane
Hardness
Iron (Fe)
Manganese MN
Hydrogen Sulfide (H
Chlorine (Cl
< 20 gpg
<0.1 mg/L
<0.05 mg/L
S) 0.00 mg/L
2
) 0.00 mg/L
2
Model Number:
Purchase Date: