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SPECIFICATIONS
Cat. No. ..................................................... 2960-20
Anvil Type .................................... 3/8" Friction Ring
Weight ......................................... 3.4 lbs (tool only)
Weight ..........................................................6.8 lbs
(With heaviest compatible battery pack)
Cat. No. ..................................................... 2962-20
Anvil Type .................................... 1/2" Friction Ring
Weight ......................................... 3.5 lbs (tool only)
Weight ..........................................................6.9 lbs
(With heaviest compatible battery pack)
Cat. No. ...................................................2962P-20
Anvil Type ....................................... 1/2" Pin Detent
Weight ......................................... 3.5 lbs (tool only)
Weight ..........................................................6.9 lbs
(With heaviest compatible battery pack)
Volts.............................................................. 18 DC
RPM ........................................................... 0 - 2575
IPM ............................................................ 0 - 3100
Battery Type .................................................M18™
Charger Type................................................M18™
Recommended Ambient
Operating Temperature ......................0°F to 125°F
ASSEMBLY
Recharge only with the charger
WARNING
specified for the battery. For spe-
cific charging instructions, read the operator's
manual supplied with your charger and battery.
Removing/Inserting the Battery
To remove the battery, push in the release buttons
and pull the battery pack away from the tool.
Always remove battery pack before
WARNING
changing or removing accessories.
To insert the battery, slide the pack into the body
of the tool. Make sure it latches securely into place.
Only use accessories specifically
WARNING
recommended for this tool. Others
may be hazardous.
Use only sockets and other accessories specifi-
cally designed for use on impact wrenches. Other
sockets and accessories might shatter or break
causing injury.
Attaching and Removing Accessories
1/2" Pin Detent
(Cat. No. 2962P-20)
1. Use only the appropriate size Square Drive
Sockets.
2. To attach a socket, align the hole in the accessory
with the detent pin on the anvil. Hold the detent
pin in while pushing the socket onto the anvil.
The detent pin will snap into place in the hole to
secure the socket.
3. To remove the socket, insert a nail or other thin
object into the hole in the accessory and press
in the detent pin. Pull the accessory off the anvil.
3/8" and 1/2" Friction Ring
(Cat. No. 2960-20 and 2962-20)
1. Use only the appropriate size Square Drive Sockets.
2. To attach a socket, align the accessory with the
anvil and push it firmly over the retaining ring.
3. To remove the accessory, pull the accessory off
the anvil.
OPERATION
To reduce the risk of injury, always
WARNING
wear proper eye protection marked
to comply with ANSI Z87.1.
When working in dusty situations, wear appro-
priate respiratory protection or use an OSHA
compliant dust extraction solution.
Always remove battery pack before changing
or removing accessories. Only use accessories
specifically recommended for this tool. Others
may be hazardous.
Using the Drive Control
The drive control button is used to adjust the torque,
rotation speed (RPM), and impact speed (IPM) for
the application.
To select the drive control mode:
1. Pull and release the trigger
Drive Control Button
to turn on the tool. The
current mode indicator is
lit.
2. Press the drive control
button
to cycle through
the 4 modes. When the
Mode Indicators
desired mode indicator
is lit, begin work.
Cat. No. 2960-20
Fastening
Nut-Busting
Torque
Mode
RPM
IPM
(ft-lbs)
1
0 - 1250 0 - 900
Up to 200*
Up to 200*
2
0 - 1950 0 - 2100 Up to 300*
Up to 300*
3
0 - 2575 0 - 3100 Up to 550*
Up to 600*
0 - 2575 0 - 3100
Up to 35*
Up to 600*
†
Cat. No. 2962-20 & 2962P-20
Fastening
Nut-Busting
Torque
Mode
RPM
IPM
(ft-lbs)
1
0 - 1250 0 - 900
Up to 350*
Up to 350*
2
0 - 1950 0 - 2100 Up to 450*
Up to 450*
3
0 - 2575 0 - 3100 Up to 550*
Up to 650*
0 - 2575 0 - 3100
Up to 35*
Up to 650*
†
*Torque values depend on many factors such as state
of battery discharge, battery size, impacting time,
bolt size, etc. Always check with a torque wrench
to ensure desired torque value is achieved. This is
not a precision fastening tool.
Auto Shut-off mode
†
3. In
mode:
• Auto Shut Off - In forward, the tool runs at a re-
duced RPM and then shuts off once the torque
is achieved.
• Bolt Removal - In reverse, the tool runs at full
RPM and IPM until the nut breaks free from the
joint. Then, the tool slows to a reduced RPM for
better control in removing the nut.
4
Using the Control Switch
The control switch may be set to three positions:
forward, reverse and lock. Due to a lockout mecha-
nism, the control switch can only be adjusted when
the ON/OFF switch is not pressed. Always allow the
motor to come to a complete stop before using the
control switch.
Push for
Forward
PUSH TO CENTER TO LOCK
1. For forward (clockwise) rotation, push the control
switch in the direction shown. Check the direction
of rotation before use.
2. For reverse (counterclockwise) rotation, push the
control switch in the direction shown. Check the
direction of rotation before use.
3. To lock the trigger, push the control switch to the
center position. The trigger will not work when the
control switch is in the locked position.
Always remove the battery pack before performing
maintenance, changing accessories, storing the tool
and any time the tool is not in use.
Starting, Stopping and Controlling Speed
1. To start the tool, grasp the handle(s) firmly and
pull the trigger.
Torque
NOTE: An LED is turned on when the trigger is
(ft-lbs)
pulled and will go off shortly after the trigger is
released.
2. To vary the speed, increase or decrease the pres-
sure on the trigger. The further the trigger is pulled,
the greater the speed.
3. To stop the tool, release the trigger. Ensure the
tool has come to a complete stop before laying
the tool down.
Impacting Techniques
The longer a bolt, screw, or nut is impacted, the
Torque
tighter it will become. To help prevent damaging the
(ft-lbs)
fasteners or workpieces, avoid excessive impact-
ing. Be particularly careful when impacting smaller
fasteners because they require less impacting to
reach optimum torque.
Practice with various fasteners, noting the length of
time required to reach the desired torque. Check the
tightness with a hand-torque wrench. If the fasteners
are too tight, reduce the impacting time. If they are
not tight enough, increase the impacting time.
Oil, dirt, rust or other matter on the threads or under
the head of the fastener affects the degree of tight-
ness.
The torque required to loosen a fastener averages
75% to 80% of the tightening torque, depending on
the condition of the contacting surfaces.
On light gasket jobs, run each fastener down to a
relatively light torque and use a hand torque wrench
for final tightening.
MAINTENANCE
To reduce the risk of injury, always
WARNING
unplug the charger and remove the
battery pack from the charger or tool before
performing any maintenance. Never disassemble
the tool, battery pack or charger. Contact a
MILWAUKEE service facility for ALL repairs.
Maintaining Tool
Push for
Keep your tool, battery pack and charger in good
Reverse
repair by adopting a regular maintenance program.
Inspect your tool for issues such as undue noise,
misalignment or binding of moving parts, breakage of
parts, or any other condition that may affect the tool
operation. Return the tool, battery pack, and charger
to a MILWAUKEE service facility for repair. After six
months to one year, depending on use, return the
tool, battery pack and charger to a MILWAUKEE
service facility for inspection.
If the tool does not start or operate at full power with
a fully charged battery pack, clean the contacts on
the battery pack. If the tool still does not work prop-
erly, return the tool, charger and battery pack, to a
MILWAUKEE service facility for repairs.
To reduce the risk of personal in-
WARNING
jury and damage, never immerse
your tool, battery pack or charger in liquid or
allow a liquid to flow inside them.
Cleaning
Clean dust and debris from vents. Keep handles
clean, dry and free of oil or grease. Use only mild
soap and a damp cloth to clean, since certain clean-
ing agents and solvents are harmful to plastics and
other insulated parts. Some of these include gasoline,
turpentine, lacquer thinner, paint thinner, chlorinated
cleaning solvents, ammonia and household deter-
gents containing ammonia. Never use flammable or
combustible solvents around tools.
Repairs
For repairs, return the tool, battery pack and charger
to the nearest authorized service center.
ACCESSORIES
Use only recommended accesso-
WARNING
ries. Others may be hazardous.
For a complete listing of accessories, go online to
www.milwaukeetool.com or contact a distributor.
SERVICE - UNITED STATES
1-800-SAWDUST
Monday-Friday, 7:00 AM - 6:30 PM CST
www.milwaukeetool.com
or visit
Contact Corporate After Sales Service Technical
Support with technical, service/repair, or warranty
questions.
Email: metproductsupport@milwaukeetool.com
B e c o m e a H e a v y D u t y C l u b M e m b e r a t
www.milwaukeetool.com to receive important
notifications regarding your tool purchases.
SERVICE - CANADA
Milwaukee Tool (Canada) Ltd
1.800.268.4015
Monday-Friday, 7:00 AM - 4:30 PM CST
or visit www.milwaukeetool.ca
5
(1.800.729.3878)
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