Setting Up The Home Connect® App; Setting Up Home Connect; Remote Diagnostics; Data Protection - Gaggenau Rvb477790 Manuel D'utilisation

en-us Service settings
Notes
Also note the safety information in this instruction
¡
manual and ensure that it is also observed when
operating the appliance using the Home Connect® app.
→ "Safety", Page 4
Operating the appliance on the appliance itself always
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takes priority. It is not possible to operate the appliance
using the Home Connect® app during this time.
12.1 Setting up the Home Connect® app
Install the Home Connect® app on your mobile device.
1.
Start the Home Connect® app and set up access for
2.
Home Connect®.
The Home Connect® app guides you through the entire
registration process.
12.2 Setting up Home Connect®
Requirement: The appliance receives signals from the
WLAN home network (Wi-Fi) at its installation location.
Scan the following QR code.
1.
You can install the Home Connect® app and connect
your appliance via the QR code.
Follow the instructions in the Home Connect® app.
2.
12.3 Remote Diagnostics
Customer Service can access your appliance via Remote
Diagnostics if you ask them to do so, provided your
appliance is connected to the Home Connect® server and
Remote Diagnostics is available for your appliance and
country. For more information on Remote Diagnostics'
availability in your country, visit the Service/Support
section of your local website: www.home-connect.com.
Please be aware that while Remote Diagnostics can assist
in troubleshooting select issues, there may be instances
where an on-site service visit is required if the problem
cannot be resolved remotely.
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12.4 Data Protection
Please read this information on data protection.
The first time your appliance is registered on a home
network connected to the Internet, your appliance
transmits the following types of data to the
Home Connect® server (initial registration):
Unique appliance identification (consisting of appliance
¡
codes as well as the MAC address of the installed Wi-Fi
communication module).
Security certificate of the Wi-Fi communication module
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(to ensure a secure data connection).
The current software and hardware version of your
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home appliance.
Status of any previous reset to factory settings.
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This initial registration prepares the Home Connect®
functions for use and is only required when you want to
use the Home Connect® functions for the first time.
Notes
Please note that the Home Connect® functions can only
¡
be used in conjunction with the Home Connect® app.
Information on data protection can be retrieved in the
Home Connect® app.
It is possible that users, persons or spaces outside of
¡
the appliance may be captured by the cameras and
therefore displayed in the Home Connect® app. Such
photos are processed in the Home Connect® system
for the purpose of provision in the Home Connect® app.
Information on data processing can be retrieved in the
Home Connect® app.
12.5 Status of the
Home Connect® connection
This is where you will find an overview of the status of the
Home Connect® connection.
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13 Service settings

Service settings

You can implement various service settings.
Service settings
13.1 Changing service settings
Swipe to "Modes & Service".
1.
Swipe to and touch the desired service setting.
2.
Description
The appliance is connected
to the Home Connect®
app.
The appliance is not
connected to the
Home Connect® app.
The appliance is not
connected to the Wi-Fi
home network.
The remote diagnostics is
activated.