Frequently Asked Questions - Weboost Drive Reach Rv Ii Guide D'installation

(Troubleshooting cont.)

FREQUENTLY ASKED QUESTIONS

How can I contact customer support?
Customer Support can be reached Monday through Friday by calling 1-866-294-1660, or
through our support site at support.weboost.com.
Why do I need to create distance between the outside antenna and inside antenna?
Antennas connected to a booster create spheres of signal. When these spheres overlap,
a condition called oscillation occurs. Oscillation can be thought of as noise, which causes
the booster to scale down its power or shut down to prevent damage. The best way to
keep these spheres of signal from overlapping is to maximize separation between the
inside and outside antennas.
1-866-294-1660 www.weboost.com support@weboost.com
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