ECOVACS WINBOT MINI WG841-01 Manuel D'utilisation page 19

5. Troubleshooting
5.1 Malfunction Elimination
NO. Malfunction
WINBOT slips, such as
1 sliding sideways or body
shaking.
WINBOT voice prompts
2
"Insufficient air pressure".
WINBOT voice prompts
3
"Stuck".
20
Possible Causes
The mopping pad is too wet.
WINBOT wipes non-recommended stains
such as oil stains.
The Mopping Pad is attached improperly.
There are gaps or cracks on the window.
There are low obstacles on the window
surface.
The Driving Wheel Tracks are stuck.
There are low obstacles on the window
surface.
Solutions
Replace the Mopping Pad as described in Maintenance.
Clean the Driving Wheel Tracks as described in
Maintenance.
Please remove the Mopping Pad and reattach.
Do not use WINBOT on the surface with gaps.
Manually cover the obstacles before using WINBOT.
Check if there is any dust or debris on the Driving Wheel
Tracks. If so, please clean them with tools.
Then restart WINBOT for auto cleaning. If problem persists,
please contact customer service.
WINBOT cannot detect obstacles or frames with a height
lower than 4mm. In this case, please go to the App and
follow the instructions to help WINBOT out.