Troubleshooting - THOMSON SppedTouch D51 Manuel D'utilisation

STD51.qxd 12/05/04

9. TROUBLESHOOTING ...

Generally speaking, if you have a problem, take the batteries out of all the tele-
phones in your installation, disconnect the base's electricity power supply.
Wait for 1 minute, reconnect the base and re-insert the batteries.
Problems
The display is off.
You hear no tone.
Reception quality
deteriorates during the
call.
Your correspondent
cannot hear you.
The battery unit is still
discharged after
several hours of
charging.
However, if the problem persists, you can call the hotline on the following num-
02 07 867 00 16
ber:
billed at current rates).
The store where you bought your
and provide after-sales service.
52
14:15 Page 52
Causes
The telephone is off
(deactivated).
The battery unit is
discharged.
The telephone is out of
base range.
The telephone is not
registered with the base.
The batteries are
discharged.
You are out of range of
the base or in a
disturbed environment.
The mike is deactivated,
the Mute function is
activated.
The telephone is not
receiving power.
The handset battery unit
is faulty.
, from Monday to Saturday, from 8 a.m. to 7 p.m. (call
Remedies
Press and hold the
key to reactivate it.
Connect the electrical
adaptor again to charge
up the battery unit.
Move closer to the base.
Refer to the
"Associating an extra
telephone with the base"
paragraph.
Connect the electrical
adaptor again to charge
up the battery unit.
Move closer to the base.
Refer to the "Mute
function" paragraph.
Check the electrical
power supply
connection.
Contact your reseller to
obtain new batteries.
D51
is also able to inform you