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7.
Troubleshooting
Check this list before contacting a servicer. Doing so will save you time and money.
This list includes frequent complaints that are not related to faulty workmanship or
materials. Certain features mentioned herein may not apply to your product.
The freezer is not working.
• The power plug is not fully seated. >>> Plug it in outlet completely into the
socket.
• The fuse connected to the socket powering the product or the main fuse is
blown. >>> Be sure the unit is turned on. A single red light in the display means
the product is plugged in but not turned on. Press and hold the Power key for
three seconds to turn the unit on.
Compressor is not working.
• In case of sudden power failure or pulling the power plug off and putting back on,
the gas pressure in the product's cooling system is not balanced, which triggers
the compressor thermic safeguard. The product will restart after approximately
6 minutes. If the product does not restart after this period, contact a servicer.
• Defrosting is active. >>> This is normal for a fully-automatic defrosting product.
The defrosting is carried out periodically.
• The product is not plugged in. >>> Make sure the power cord is plugged in.
• The temperature setting is incorrect. >>> Select the appropriate temperature
setting.
• The power is out. >>> The product will continue to operate normally once the
power is restored.
The freezer's operating noise is increasing while in use.
• The product's operating performance may vary depending on the ambient
temperature variations. This is normal and not a malfunction.
The freezer runs too often or for too long.
• The new product may be larger than the previous one. Larger products will run
for longer periods.
• The room temperature may be high. >>> The product will normally run for long
periods in higher room temperature.
• The product may have been recently plugged in or a new food item is placed
inside. >>> The product will take longer to reach the set temperature when
recently plugged in or a new food item is placed inside. This is normal.
• Large quantities of hot food may have been recently placed into the product. >>>
Do not place hot food into the product.
• The doors were opened frequently or kept open for long periods. >>> The warm
air moving inside will cause the product to run longer. Do not open the doors too
frequently.
• The freezer door may be ajar. >>> Check that the doors are fully closed.
• The product may be set to temperature too low. >>> Set the temperature to a
higher degree and wait for the product to reach the adjusted temperature.
Freezer / User Manual
17/20 EN
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