Safety precautions and usage statements
minimizes pinch points
LIFTING/LOWERING MECHANISMS
The lift/lower feature will emit a minimal humming sound during operation.
This is normal. During operation, the lift arm wheels make contact with
the platform support of the base. This contact may result in metal on
metal or metal on plastic contact. This applies slight tension on the moving
components and resonance is reduced to a minimum level. If excessive noise
or vibration is experienced, reverse the movement action (up or down) of
the base with the remote control. This should realign the base's activating
mechanisms to the proper operational position. In normal base operation,
the wheels, which allow the bed to maintain its distance from the wall, will
make contact with the steel platform supports of the base creating a contact
noise. When entering, exiting or shifting weight on the base, this contact noise
may be audible as the wheels make contact. This is normal.
MATERIALS
Ergo adjustable bases are constructed from various materials including woods,
metals, plastics and fabrics. Tension, pressure or movement applied to the
frame, platform or shroud through general use may create an audible sound.
MASSAGE OPERATION AND LOCATION ENVIRONMENT
The massage feature will emit a tone during operation. This is normal. As the
massage intensity level is increased, the tone will intensify. The volume of
this tone is directly related to the location environment. For example, when
demonstrated in a show room, the surrounding environmental noise will cover
some of the massage noise. However, when installed in a home setting with
wooden floors, carpeted or not, the massage volume will be more noticeable.
To minimize this resonance, place a piece of carpet, or rubber caster cups,
under each leg or caster of the base. It is possible to experience vibration
or noise from the exterior bed frame, headboard brackets, headboards or
footboards if mounting bolts are not firmly tightened.
Levels 1-3 of massage intensity represent the revolutions of the motor per
minute. Level 3 provides the maximum number of RPMs. However, this
does not mean that the feeling of vibration is the strongest. Depending on
2
the mattress material, thickness, and positioning of the user, the feeling of
vibrations will differ. We encourage the user to find the massage intensity
setting that suits them best. It is important to understand the physics of
vibrations. Just as an engine may run rough during idle, as the RPMs increase,
the vibrations change concurrently.
TOLERANCE
All Ergo adjustable foundations, depending on make and model, are designed
and manufactured to perform and function within designated quality control
parameters. Bases are subject to meticulous and rigorous inspections
during the quality control process to ensure bases will operate within these
standards during normal operating use. Normal operating use is defined as the
following: Adjustable foundation is to be operated with a mattress and load.
Testing procedures require lifetime cycle tests with up to 120kg distributed
load. The angle (designated "α" in figure 1) between the back section and the
flat section for various configurations of the mattress support platform shall
be ± 3°, which translates to a tolerance of
up to 1 ½".
The angle (designated "β" in figure 1)
between the flat section and foot section
for various configurations of the mattress
support platform shall be ± 3°, which
translates to a tolerance of up to ¾".
Any adjustable foundation deemed to
be within these allocated tolerances is
considered to have met the manufacturer's quality control standards.
THAT "NEW PRODUCT" SMELL:
Some people notice a slight odor to their new adjustable base—this can come
from our material manufacturing process. This smell is normal and usually
disappears before the product reaches you. Sometimes, however, this smell
may still be noticeable. It usually disappears after a few weeks, providing
adequate ventilation of the product and the environment.
BREAK IN PERIOD:
You can speed up the break-in period by simply spending time in the