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Troubleshooting (cont.)
Symptoms
Probable Causes
B. No power supply
or wrong
connection.
C. Object in sensing
range.
D. Sensor eyes are
dirty.
2. Low flow.
A. Supply pressure
is low.
B. Aerator is
plugged.
3. Constant water
A. Solenoid is not
flow.
working.
4. Sporadic water
A. The faucet is
flow.
angled incorrectly to
deck or misaligned
with user area.
B. The wires are
pinched or
damaged.
5. Sensor flashes
A. The batteries are
once
out of power.
approximately
every 2 seconds.
There is no water
flow.
B. The DC or
Hybrid Connection
is not installed
correctly.
1386732-2-A
All manuals and user guides at all-guides.com
Recommended Action
B. Check the power supply
and connection.
C. Remove the object.
D. Wipe the sensor eyes
with a damp soft cloth.
Wipe dry with a dry soft
cloth.
A. Check incoming water
pressure. Pressure should
be at least 20 psi (137 kPa).
B. Remove the aerator and
clean it. For
calcium/mineral deposits,
soak the aerator plastic
insert in a 50:50 mixture of
vinegar and water. Soak
only the insert and no other
components.
A. Order and install a new
solenoid assembly.
A. Verify that the faucet is
mounted according to the
installation directions.
Ensure that the faucet is
installed in a position that
is above the rim of the sink.
B. Remove the spout and
verify that the wires are
tucked inside the spout
before reassembling.
A. Replace the batteries.
B. Reconnect the
DC/Hybrid connection.
14
Kohler Co.
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