Troubleshooting Chart - Kinetico Pro ROAX KPRO Série Guide D'utilisation

Troubleshooting Chart

Problem
1. No water production.
(Error code E02 may be
displayed)
2. Low water production.
3. High TDS.
4. Water flows to the drain
when tank is full.
System is off with tank full
and there is pressure on
the system pressure gauge.
5. System does not stop
when tank is full.
6. System starts but pump
does not start.
7. Excessive drain water
flow.
8. Low system pressure.
9. Membrane or filter
change indicated.
(Error code E05 or Error
Code E06)
ROAX KPRO-Series Owner's Manual
Possible Cause
A. Low feed pressure at inlet.
High pressure drop.
Clogged prefilters.
B. If feed water pressure at the inlet
is higher than 80 psi, the pressure
transducer may be damaged.
C. Pump Thermal overload has been
actuated.
A. Clogged prefilter.
B. Fouled membrane.
C. Pump failure.
Membrane failure due to age or chlorine
damage.
Inlet solenoid valve is not closing.
A. Damaged product water transducer.
B. Damaged controller.
System is in PUMP OFF mode.
A. Flow restrictor failure.
B. Damaged membranes.
Pump failing.
Display will indicate when membrane or
filter change is overdue.
A. Check prefiltration. Make changes
to reduce pressure drop. Replace
filters, if needed.
B. Replace low pressure transducer.
C. Wait 30 minutes. Reset overload
relay in the power box. If the relay
breaks the power to the pump again,
repair the pump/motor.
A. Replace prefilters
B. Analyze pretreatment. Replace the
membrane.
C. Replace pump.
Check chlorine levels. Adjust
pretreatment.
Clean or replace solenoid valve.
A. Replace Transducer.
B. Replace the NBXv2 controller board.
Press OFF button to turn the system off.
Press the ON button until the button
lights up, release the button. System
should return to normal operation.
A. Replace flow restrictor.
B. Analyze pretreatment. Replace the
membrane.
Repair or replace the pump.
Perform filter or membrane maintenance
as indicated. Follow procedure on pages
15-17 to reset the maintenance indicators.
16
Solution