en-us Disposal
Question
How do I activate dual or
triple cooking zones?
11.4 Cleaning
Question
How can I clean the cook-
top?
12 Disposal
Disposal
Disposal
12.1 Disposal of your old appliance
Environmentally compatible disposal allows valuable raw
materials to be recycled.
Dispose of the appliance in an environmentally respon-
▶
sible manner.
Information about current disposal methods can be ob-
tained from your specialist dealer or local authority.
13 Customer Service
Customer Service
With any warranty repair, we will make sure your appli-
Customer Service
ance is repaired by an authorized service provider using
genuine replacement parts. We use only genuine replace-
ment parts for all repairs.
Detailed information on the warranty period and terms of
warranty can be found in the Statement of Limited Product
Warranty, from your retailer, or on our website.
If you contact the Customer Service, you will need the
model number (E-Nr.) and the production number (FD) of
your appliance.
USA:
1-800-944-2904
www.bosch-home.com/us/owner-support/get-support
www.bosch-home.com/us/shop
CA:
1-800-944-2904
www.bosch-home.ca/en/service/get-support
www.bosch-home.ca/en/service/cleaners-and-accessories
For assistance with connecting to Home Connect™, you
can also view instructions here:
www.home-connect.com/us/en/help-support/set-up
13.1 Model number (E-Nr.) and production
number (FD)
You can find the model number (E-Nr.) and the production
number (FD) on the appliance's rating plate.
The model number (E-Nr.) can also be found on the glass
ceramic. You can also display the customer service index
(KI) and the production number (FD) in the Basic settings
→ Page 19 .
30
Answer
¡ These cooking zones can detect cookware of different sizes. Depending on the mate-
rial and the properties of the cookware, the cooking zone automatically adapts to the
single, double or triple cooking zone in such a way that the corresponding power level
is transferred in order to achieve a good cooking result.
You can find more information about this under
→ "Induction cooking", Page 9 .
Answer
¡ You can achieve the best results by using special glass-ceramic cleaning products.
Do not use harsh or abrasive cleaning products, dishwater detergent (concentrated) or
scouring pads.
You can find more information about this under
→ "Cleaning and maintenance", Page 24 .
Making a note of your appliance's details and the Cus-
tomer Service telephone number will enable you to find
them again quickly.
13.2 Rating plate location
You can find the rating plate of your appliance:
¡ on the underside of the appliance
¡ in the appliance pass
¡ You can also check the Customer Service Index (CSI)
and the FD number in the basic settings.
→ "Changing the basic settings", Page 19
Rating plate