LENCO DIR-261 Mode D'emploi page 31

Troubleshooting
Problem Cause
Network down
Router restricts access
to listed MAC
addresses
Cannot connect
Insufficient Wi-Fi
to network
signal strength
Unknown encryption
method
Unusual network
configuration
Firewall preventing
access
Internet connection
down
Cannot connect
to Internet
Firewall preventing
access
Station not
broadcasting,
overloaded or
Cannot play
insufficient
particular
bandwidth.
Internet radio
station
Station broadcasting
using unknown codec.
Link out of date.
DAB+ Stuttering Sound
DAB+ No sound
Solutions
Check that network is working between a
computer and the router
Obtain the DIR-260/DIR-261 MAC address from
Menu > System settings > Network > View
settings and add to router list.
Note: DIR-260/DIR-261 has separate MAC
addresses for wired and wireless networks; only
the current network adaptor method address is
displayed, but the other address can be obtained
by changing the first pair of digits between '00'
(wireless) and '02' (wired)
Check distance to router; see if a computer can
connect to the network in this location
Change encryption method on router.
DIR-260/DIR-261 supports WEP. WPA and WPA2
Setup network manually through Menu > System
settings > Network > Manual settings
Check the following ports are open on the router:
UDP and TCP ports 80 and 123; DNS port 53.
Windows shares: ports 135-139 and 445. Windows
Media Player: varies – non-Microsoft firewalls may
require configuration for UPnP.
Check that Internet is working for a computer
connected to the same network
Check the following ports are open: UDP and TCP
ports 80 and 123; DNS port 53.
Some Internet radio stations may require
additional ports to be opened.
Try other stations; try listening on computer via
Internet radio portal website; try later.
Adjust the antenna angle or place the radio in a
different location with better reception.
Move the radio to a location to find reception.
31