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• Try pressing the input button on the remote
control or turning INPUT SELECTOR on the
receiver to select the input to which you
want to watch.
• When [Control for HDMI] is set to [On] or
[Audio Return Channel] is set to either
[eARC] or [ARC] in the [HDMI Settings]
menu:
– Check that the speaker output setting
on the TV is set to "Audio System." If
you want to listen to sound from the TV
speaker, set it to "TV Speaker."
When [Control for HDMI] is set to [Off] and
[Audio Return Channel] is set to [Off] in the
[HDMI Settings] menu:
– If you want to listen to sound from the TV
speaker, set [Audio Out] to [TV + AMP] in
the [HDMI Settings] menu. If you cannot
play multi-channel audio source, set
[AMP]. However, the sound will not be
output through the TV speaker.
• Set [Bluetooth Mode] to other than
[Transmitter].
• Set [DSD Native] in [Audio Settings] to [Off].
If the speaker assigned as a signal source
is not installed, playback is not available
during DSD Native playback because
content will be played on the target
speaker. Also, Zone output is not available
because downmix process does not work.
Cannot select the desired input for playback
in Zone 2 or Zone 3.
• There are limits to the inputs that can be
played in Zone 2 and Zone 3. For details, see
"Selectable input and functional restriction
in Zone 2 and Zone 3" (page 46).
No sound is heard from the subwoofer or
the center speaker.
• Sound may not be output from the target
speakers depending on the playback
signals or the speaker settings.
• Be sure to select the optimal sound field
for the content. For details on relations
between sound fields and speaker outputs,
see page 48.
No sound is heard from the wireless speaker
(not supplied).
• During DVD-Audio or SA-CD playback,
no sound will be output from wireless
speakers because of copyright protection
restrictions. Switch the speaker
configuration to wired connection.
Sound heard from the wireless speaker (not
supplied) is unstable.
• Do not place metal objects other than a
TV near the receiver. The wireless function
with the wireless speaker (not supplied)
will be affected and the sound will become
unstable.
• Do not put the receiver in a metal rack. The
wireless function with the wireless speaker
(not supplied) will be affected and the
sound will become unstable.
The sound is interrupted.
• Sound may be interrupted when the
sampling frequency, number of channels or
audio format of audio output signals from
the playback device is switched.
When a TV is connected to the receiver via
an HDMI OUT A (TV) jack that supports the
eARC or ARC function, sound from the TV is
not output from the speakers connected to
the receiver.
• Set [Audio Return Channel] to [eARC] or
[ARC] in the [HDMI Settings] menu.
• Make sure that your TV is compatible with
the eARC or ARC function.
• Make sure that the HDMI cable is connected
to a jack on your TV that is compatible with
the eARC or ARC function.
• If you connect to a TV that is compatible
with the ARC function but not
compatible with the eARC function, set
[Audio Return Channel] to [ARC] in the
[HDMI Settings] menu.
• If you connect to a TV that is incompatible
with both the eARC and ARC functions,
set [Audio Return Channel] to [Off] in the
[HDMI Settings] menu, and connect the TV
to the OPTICAL IN TV jack of this receiver
with an optical cable.
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