Troubleshooting - Greenlee GATOR EK1550FLX Manuel D'instructions

Troubleshooting

The red LED located on the side of the tool near the
trigger indicates several states of the tool. (See Table 1)
Table 1: Tool Indicator LED Signals
Signal LED (Red)
Red LED stays lit
for 20 seconds
after trigger is
released.
LED will flash
for 20 sec. after
trigger is released.
Flashing light for
20 sec. at end of
cycle.
If something goes wrong with the tool OLED screen will
most likely display an error code. (See Table 2) Some
problems can arise where an error code is not shown.
(See Table 3)
Table 2: Error Codes
Error
Meaning
Code
1 Over current fuse
2 Over current comparator
3 Overheated circuit board
4 Overheated battery
5 Battery empty: operation stops
6 Faulty cut; complete cycle
7 Faulty cut; incomplete cycle
8 Low battery
9 Battery empty
10 Real-time clock battery low
11 Tool deactivated
12 Service necessary
13 Real-time clock not found
14 Wireless unit is not found
15
16 Pressure sensor not found
17 Pressure exceeded
18 Battery temperature too low
21 Remote control battery low
14
Meaning Action
Change
Battery Charge or charge
Low the
battery.
Motor current
exceeds 20 A
Let the
during cycle
tool cool.
Tool is
Overheated
Send
Internal Error in for
Service.
Action
Seek Service
Seek Service
Cool Tool
Cool Battery
Charge Battery
Seek Service
Seek Service
Charge Battery
Charge Battery
Seek Service
Seek Service
Seek Service
Re-insert Battery
Seek Service
Re-insert Battery
Seek Service
[Not Used]
Seek Service
Seek Service
Warm Battery
Replace Battery
© 2022 Greenlee Tools, Inc.
15 Ton Battery-Powered Crimping Tool
Table 3: Other Problems
Problem Possible Cause
Contaminants (dirt, rust
etc.) in Cutting Head.
Components Worn or
Damaged
Tool does not
activate when
pressing trigger. Motor is Not Working
Low or Expired Battery
Broken Components
Low Oil
Air in Hydraulic System
Motor runs but
tool will not
complete a
cycle.
Cold Oil
Red LED glows
Low Battery
for 20 seconds.
Tool loses oil. Damaged Seal
Solution
Remove battery
and clean tool
head thoroughly.
Send in for service.
Check battery
charge and
change battery if
necessary.
Check for
broken switch
components
and send in for
service.
Charge or Change
battery.
Send in for service.
Send in for service.
Press trigger and
hold retract button
simultaneously.
Run for
approximately 10
seconds, and then
attempt to cut.
If unsuccessful,
contact Greenlee
customer service
at 800-435-0786
for warranty
service or repair.
Press trigger and
hold retract button
simultaneously
10-20 seconds
to warm oil.
Press trigger and
complete a cycle.
Repeat until tool
completes a cycle
successfully.
Charge or replace
battery.
Send in for service.
52080019 REV 05