Kohler K-1394 Manuel D'instructions page 13

Troubleshooting Procedures (cont.)
Symptoms
15. Pump will not turn off
when the power button
on user keypad is
pressed.
16. Pump operates but
variable speed feature
does not work.
17. Bath water cools while
pump is operating.
18. Noisy operation.
19. Remote control (if
equipped) does not work.
Troubleshooting the Chromatherapy Lights (H2 Models Only)
Symptoms
20. Chromatherapy lights do
not work.
Kohler Co.
All manuals and user guides at all-guides.com
Probable Causes
A. User keypad does not work.
B. Control does not work.
A. Motor/pump does not work.
B. Control does not work.
A. Water temperature above 104°F
(40°C).
B. Heater is turned off on user
keypad.
C. Wiring from heater to control is
loose, disconnected, or
damaged.
D. Heater does not work.
E. Control does not work.
A. Pump banding straps have not
been cut.
B. Dry or dislodged jet O-ring
(squeal).
A. Batteries improperly installed or
dead.
B. Antenna on wiring harness is
damaged.
C. Remote control not
programmed correctly.
D. Remote control does not work.
E. Control does not work.
Probable Causes
A. Loose, disconnected, or
damaged wiring/connections.
B. Control does not work.
13
Recommended Action
A. Replace user keypad. Refer to the
installer/dealer.
B. Replace control. Refer to the
installer/dealer.
A. Replace motor/pump. Refer to the
installer/dealer.
B. Replace control. Refer to the
installer/dealer.
A. Allow bath water to cool.
B. Turn heater on.
C. Check wiring for proper
connections. Refer to the
installer/dealer.
D. Replace heater. Refer to the
installer/dealer.
E. Replace control. Refer to the
installer/dealer.
A. Cut pump banding straps with tin
snips.
B. Remove jet, replace and lubricate
O-ring, and reinstall jet.
A. Replace batteries.
B. Replace wiring harness. Refer to
the installer/dealer.
C. See Homeowners Guide or Service
Manual.
D. Replace remote control.
E. Replace control. Refer to the
installer/dealer.
Recommended Action
A. Check wiring for proper
connections. Replace wiring if
necessary. Refer to the
installer/dealer.
B. Replace control. Refer to the
installer/dealer.
1022209-5-D