Kohler K-1394 Manuel D'instructions page 12

Troubleshooting Procedures (cont.)
Symptoms
7. Little or poor water flow
from dual fill ports (if
included).
8. Little or poor water flow
from Waterfall.
9. Riverjets run, but
Whitewater/Rapids jets
do not operate as
described.
10. Up/down volume control
arrows do not change
water flow as described.
11. Air flow through jets does
not stop when Tidepool
mode is activated.
12. Air continues to flow
through one or more jets
for several seconds after
Tidepool mode is
activated.
13. Pump stops before 18
minutes.
14. Pump does not
automatically stop after 22
minutes.
1022209-5-D
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Probable Causes
C. Motor/pump does not work.
D. Control does not work.
A. Water supply lines blocked
B. Transfer valve not fully open.
A. Suction or harness blocked.
B. Pump does not work.
C. Control does not work.
A. Insufficient water in whirlpool
basin.
B. User keypad does not work.
C. Butterfly valve does not work.
D. Control does not work.
A. User keypad does not work.
B. Pump does not work.
C. Control does not work.
A. User keypad does not work.
B. Butterfly valve does not work.
C. Control does not work.
A. Normal operation - air will stop
flowing in a short time.
A. GFCI or RCD tripped.
B. Suction is blocked.
C. Jets are blocked.
D. Motor overheated and
protection device activated.
A. 20-minute timer inadvertently
disabled.
12
Recommended Action
C. Replace motor/pump. Refer to the
installer/dealer.
D. Replace control. Refer to the
installer/dealer.
A. Remove blockage.
B. Rotate transfer valve handle.
A. Remove blockage.
B. Replace pump. Refer to the
installer/dealer.
C. Replace control. Refer to the
installer/dealer.
A. Fill whirlpool so water covers
water-level sensors.
B. Replace user keypad. Refer to the
installer/dealer.
C. Check wiring. Replace butterfly
valve. Refer to the installer/dealer.
D. Replace control. Refer to the
installer/dealer.
A. Check wiring. Replace user keypad.
Refer to the installer/dealer.
B. Replace pump. Refer to the
installer/dealer.
C. Replace control. Refer to the
installer/dealer.
A. Check wiring. Replace user keypad.
Refer to the installer/dealer.
B. Check wiring. Replace butterfly
valve. Refer to the installer/dealer.
C. Replace control. Refer to the
installer/dealer.
A. No action required.
A. Identify source of fault, and correct.
Reset GFCI or RCD.
B. Remove obstruction.
C. Remove blockage.
D. Check for blockage at suction
and/or jets. Remove blockage and
allow motor to cool.
A. See Service Manual.
Kohler Co.