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TROUBLESHOOTING
Do not disassemble the motor housing. This motor has NO repairable internal parts, and disassembly may
cause an oil leak or dangerous electrical wiring issues. DO NOT lift up the pump by power cord.
Problem
The pump fails to operate.
The pump fails to empty sump.
The pump will not shut off.
8
Solution
1.
Check to be sure that the power cord is securely plugged into an outlet.
2.
Check to be sure you have electrical power.
3.
Check that liquid fluid levels are high enough to activate the switch.
4.
Check to be sure that a 1/8 in. (3.2mm) vent hole in the discharge pipe is
not plugged.
5.
Check for blockage in the pump inlet, impeller, check valve or discharge
pipe.
6.
Thermal overload may have tripped. Disconnect from the power source
for 30 minutes to allow the motor to cool, then reconnect to the power
source. Check for cause of overheating/overloading.
1.
Be sure all valves in the discharge are fully open.
2.
Clean out the discharge pipe and check valves.
3.
Check for blockage in the pump inlet or impeller.
1.
Check the switch floats for proper operation and location.
2.
If the pump is completely inoperative or continues to malfunction, call
customer service.
For Professional Technical Support call 1-844-242-2475
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