Heidolph Hei-FLOW Core Notice D'instructions page 70

Troubleshooting
Troubleshooting
Troubleshooting
Fault
Device does not turn on
Indicators remain off after switching
on the device
Tube movement
Pump does not deliver when rotation
is switched on
Rotation indicator flashes (Hei-FLOW
Expert and Ultimate)
[----]
Display (Hei-FLOW Ultimate)
Possible cause, remedy
➜
Power supply failure: Check the power
supply connector
➜ Device fuse defective: Contact technical
service
➜
Control/drive/LED defective: Contact
technical service
➜ Tube not properly clamped
➜ Inappropriate tube: Use tube with
adequate wall thickness
➜
No rotation movement, coupling does not
engage: Make sure that the pump head
is in contact with the pump housing
➜
Tube guide system not closed (SP quick
pump head only): Close the tube guide
system
➜
Tube setting wrong (Hei-FLOW Ultimate
only): Verify tube setting
➜ Overheat protection triggered: After
a few minutes and when a certain
temperature level is reached, the pump
switches on again
➜ Power restored after power failure,
restart rotation
➜ Invalid values when calibrating the
dosing volume: Correct values according
to table
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