Doro CONGRESS 200 Manuel D'utilisation page 12

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Troubleshooting
Check that the telephone cord is undamaged and properly plugged in.
Disconnect any additional equipment that may be connected. If the problem is
resolved, the fault is with the other equipment.
Test the equipment on a known working line. If the product works then the
fault is with the line.
UK
If you cannot resolve the fault using the faultfinder section, technical support is
available on the Premium Rate Number: 0906 302 0114.
Calls cost 50 pence per minute (prices correct at the time of going to
press), and is operational between 9AM - 5PM Monday-Friday excluding Bank
Holidays. Alternatively,
E-mail on: tech@doro-uk.com
You can contact us in writing: Consumer Support Group, Doro UK Ltd.,
22 Walkers Road, North Moons Moat, Redditch, Worcestershire, B98 9HE,
(regarding any Spares or Technical query), or
Telephoning (Spares only): 01527 584377
Web site: www.doro-uk.com
Guarantee
This product is guaranteed for a period of 24 months from the date of purchase.
Proof of purchase is required for any service or support required during the
guarantee period.
This guarantee shall not apply to a fault caused by an accident or any similar
incident or damage, liquid ingress, negligence, abnormal usage or any other
circumstances on the purchaser's part. Furthermore, this guarantee shall not
apply to a fault caused by a thunderstorm or any other voltage fluctuations.
This guarantee does not in any way affect your statutory rights. (As a matter of
precaution, we recommend disconnecting the telephone during a thunderstorm.)
12
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