Hoover WH21000 Guide D'utilisation page 18

WARRANTY
LIMITED WARRANTY FOR HOOVER® PRODUCT
TWO YEAR LIMITED WARRANTY (DOMESTIC USE)
If this product is not as warranted, contact TTI Floor Care North America Customer Service at
1-800-944-9200. Please have available the proof of purchase and model number for the warranted product.
WHAT THIS LIMITED WARRANTY COVERS: This limited warranty provided by Royal Appliance Mfg. Co., doing
business as TTI Floor Care North America (referred to hereafter as "Warrantor") applies only to products
purchased in the U.S. (including its territories and possessions), a U.S. Military Exchange, or Canada. When used
and maintained in normal household use and in accordance with the Owner's Guide, this product is warranted
against original defects in material and workmanship for TWO years from the date of original purchase (the
"Warranty Period"). If Warrantor determines that the issue you are experiencing is covered under the terms of
this warranty (a "covered warranty claim"), we will, at our sole discretion and free of charge (subject to the cost
of shipping), either (i) repair your product; (ii) ship you a replacement product, subject to availability; or (iii) in
the event that the applicable parts or replacement are not reasonably available, ship you a similar product of
equal or greater value. In the unlikely event that we are unable to repair your product or ship a replacement or
similar product, we reserve the right, at our sole discretion, to issue you a refund or store credit (if applicable) of
the actual purchase price at the time of the original purchase as reflected on the original sales receipt. Parts and
replacements may be new, refurbished, lightly used, or remanufactured, in Warrantor's sole discretion.
WHO THIS LIMITED WARRANTY COVERS: This limited warranty extends only to the original retail purchaser, with
original proof of purchase from Warrantor or an authorized dealer of Warrantor products, in the U.S., U.S. Military
Exchanges, and Canada.
WHAT THIS LIMITED WARRANTY DOES NOT COVER: This warranty does not cover use of the product in a
commercial operation (such as maid, janitorial, and equipment rental services, or any other income-generating
activity); improper maintenance of the product; the product if it has been subject to misuse, negligence,
neglect, vandalism, or the use of voltages other than that on the data plate of this product. This warranty does
not cover damage resulting from an act of God, accident, owner's acts or omissions, service of this product by
other than Warrantor or a Warrantor authorized service provider (if applicable), or other acts beyond the control
of Warrantor. This warranty also does not cover use outside the country in which the product was initially
purchased, or resale of the product by the original owner. Pick-up, delivery, transportation, and house calls
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are not covered by this warranty. In addition, this warranty does not cover any product that has been altered or
modified, or repairs made necessary by normal wear or the use of other products, parts, or accessories which
are either incompatible with this product or adversely affect this product's operation, performance, or durability.
Normal wear items are not covered under this warranty. Depending on the product, normal wear items may
include, but are not limited to, belts, filters, brush rolls, blower fans, blower and vacuum tubes, and vacuum bags
and straps.
OTHER IMPORTANT TERMS: This warranty is not transferable and may not be assigned; any assignment made
in contravention of this prohibition is void. This warranty shall be governed and construed under the laws of
the state of North Carolina. The Warranty Period will not be extended by any replacement of batteries, parts, or
products or by virtue of any repair performed under this warranty.
THIS LIMITED WARRANTY IS THE EXCLUSIVE WARRANTY AND REMEDY, AND ALL EXPRESS AND IMPLIED
WARRANTIES OTHER THAN THE LIMITED WARRANTY SET FORTH ABOVE, INCLUDING IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE EXPRESSLY DISCLAIMED. IN NO EVENT
WILL WARRANTOR BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF
ANY KIND OR NATURE TO OWNER OR ANY PARTY CLAIMING THROUGH OWNER, WHETHER BASED IN CONTRACT,
NEGLIGENCE, TORT, OR STRICT PRODUCTS LIABILITY OR ARISING FROM ANY CAUSE WHATSOEVER, EVEN IF
THIS WARRANTY FAILS OF ITS ESSENTIAL PURPOSE. TO THE EXTENT PERMITTED BY APPLICABLE LAW, NO
WARRANTIES THAT ARISE BY OPERATION OF LAW, IF APPLICABLE, SHALL EXCEED THE DURATION OF THE
LIMITED WARRANTY PROVIDED HEREIN. Warrantor's liability for damages to you for any costs whatsoever
arising out of this statement of limited warranty shall be limited to the amount paid for this product at the
time of original purchase.
Some states do not allow the exclusion or limitation of incidental or consequential damages, disclaimers of
implied warranties, or limitations on the duration of implied warranties, so the above exclusions, disclaimers,
and/or limitations may not apply to you. This warranty gives you specific legal rights, and you may also have
other rights, which vary from state to state.
GENUINE PARTS AND ACCESSORIES: We recommend using only with genuine HOOVER® solutions (for carpet and
spot cleaners), parts, and accessories. Damage caused by use with other than genuine HOOVER® solutions, parts,
and accessories is not covered by and may void your warranty.