Avionaut PIXEL Manuel D'utilisation Et Garantie page 67

• The warranty is valid in the country of purchase and
is satisfied by the authorised distributor.
• The warranty covers all manufacturing defects in
regard to the materials and workmanship, provided
that the product is used in accordance with the user's
manual, under normal conditions, by the first end-
user and within 24 months from the date of purchase.
Avionaut assumes responsibility for the repair
or replacement of the defective product, but the
guarantor decides about the choice of how to remove
the defect and process the complaint.
• The warranty does not cover damage caused by daily
use, such as the wear of fabric as well as the natural
loss of colours and deterioration of the materials
resulting from the normal ageing of the product.
• The warranty also does not apply in the event of
damage to the product due to accidental damage,
non-observance of the user's manual, improper use,
damage due to negligence, fire, contact with liquid or
other external causes.
• At the time of filing a complaint, the Avionaut
Pixel child safety seat must have all labels or an
identification number and may only be serviced by a
person authorised to do so.
Do you want to file a complaint?
• Do you want to file a complaint? When you see a
defect and want to file a complaint, please contact
the seller from whom you purchased the Avionaut
Pixel seat. When making a complaint, you must
provide proof of purchase that must be made within
24 months prior to the service request.
• If it is necessary to send the product to a service
centre, you should return the product to the
distributor or seller. At the same time, the shipping
method and its costs should be agreed on, because
in the absence of such agreement, the guarantor
may refuse to cover the shipping costs. Damage
and/or defects that are not covered by our warranty
or consumer rights, and/or damage and/or defects
of the product not covered by our warranty may be
removed at the agreed fee.
• Replace your child safety seat with a new one if it has
been involved in an accident. To do this, you will need:
a note from the police regarding the accident, a photo
from an accident with a visible seat or information
from the police about this fact, proof of purchase,
confirmation from the insurer of not including the
child safety seat in the insurance claim, the warranty
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