Qilive Q.6710 Manuel D'utilisation page 27

Open the filter by turning it
counter-clockwise
Caution!
• Make sure that the filter and the emergency drain hose are replaced properly,
otherwise water may leak.
• Not all washing machines have an emergency drain hose, so step 2 and step 3 can
be skipped.
• When the appliance has just been used there may be hot water in the pump,
depending on the programme. Never remove the pump cover during a wash cycle,
always wait until the appliance has finished the cycle, is empty and has cooled down.
When replacing the cover, ensure it is securely tightened.
6.5 Troubleshooting
The appliance does not start working or stops during operation.
Try to find a solution to the problem. If this is not possible, contact customer service.
Warning!
• Never attempt to repair the washing machine yourself, as this may cause risk of
electric shock to you and persons who use the washing machine.
• Repairs must be carried out only by authorized specialists.
• Improper repair will void the warranty, and we assume no liability for any resulting
injury or damage.
Problem
Washing machine does
not start.
Door cannot be opened.
Water leakage.
Detergent residue in the
detergent dispenser.
Display does not light
up.
Abnormal noise.
Remove foreign matter
Cause
Door is not closed
properly.
Safety protection is
working.
Connection of inlet pipe
or outlet hose is not tight
Detergent is damp or
clumped together.
CPU or harness is
disconnected.
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Replace the filter and close
the service door
Solution
Restart after the door is
closed Check if clothes
are stuck.
Disconnect the power,
then restart.
Check and fasten water
pipes Clean outlet hose.
Clean the detergent
dispenser.
Check for power failure
and properly connected
plug.
Check if the fixing bolts
have been removed
Check for level floor.
EN