Dualit 84444 Mode D'emploi page 6

TROUBLESHOOTING GUIDE
TEST RESULT
NO COFFEE FLOWING FROM BREWHEAD
THE TAMP TEST No water
Dispense water through
the brewhead with the cup
Water
filter in place. Ensure NO
flow
coffee is in the filter.
improves
If you see no water after
7 seconds STOP the test .
NO COFFEE OR TEA FLOWING WHEN USING THE NX
THE NX ® ADAPTOR No water
TEST
Dispense water through
Water in
the NX Adaptor. Ensure
®
drip tray
NO capsule is inside.
Water
flow
improves
Water
leaking
from NX
Adaptor
SOLUTION(S)
1. Water tank is not correctly seated in position.
Locate water tank (fig 1A).
1. The showerhead and cup filter may be
blocked. Clean showerhead and cup filter (fig
9A-9D). You may also need to descale the
machine (fig 10A-10F).
2. You may be tamping too hard.
LIGHTLY 'tamp' the coffee grounds (fig 4D).
3. The cup filter is blocked because the coffee
grind is too fine.
Ensure you are using setting 3-5 on the Dualit
coffee grinder or use a pre-ground coffee
suitable for espresso machines. Clean the cup
filter (fig 9D).
4. There is too much coffee in the cup filter.
Use the measuring spoon (fig 4C).
ADAPTOR
®
1. Water tank is not correctly seated in position.
Locate water tank (fig 1A).
1. The showerhead and NX ® adaptor may be
blocked. Remove the showerhead and clean.
Use the filter pin to clean out the holes in
the NX adaptor. Descale your machine with
®
the NX ® adaptor locked tightly in place. (fig
10A-10F).
1. The coffee/tea in the capsule is stale.
Check capsule best before date on the capsule
packaging.
2. Capsule needs piercing, see page 9.
3. We recommend only the use of Dualit
capsules.
NX Adaptor Seal is there and has
1. Check the ®
not split.
®
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TROUBLESHOOTING GUIDE
POSSIBLE CAUSE(S)
WATER DRIPPING FROM THE BREWHEAD WHEN STEAMING
1. Excess water in the brewhead is left
over from previous operation.
MY MACHINE IS MAKING A LOUD AND CONTINUOUS PUMPING NOISE
1. Water tank is not correctly seated in
position.
2. Water tank is empty.
MY MACHINE HAS STOPPED DURING USE
1. Water tank is empty.
MY MACHINE IS NOT WORKING
THE LIGHTS ARE OFF AND THE MACHINE CEASES TO OPERATE
1. Fuse may have failed.
MY MACHINE IS NOT DISPENSING CORRECT AMOUNT OF COFFEE OR TEA
1. The flow of the coffee is too long/short. 1. For your desired amount of coffee, let the
STEAM IS VENTING FROM THE DRIP TRAY
1. Water is being purged through the
machine to reduce operating temperature
ready for the next coffee
MY COFFEE OR TEA IS NOT HOT ENOUGH
1. Thermobloc has not reached the correct
temperature.
2. Filter holder is not pre-heated.
3. Cup or mug is not pre-warmed.
MY CAPSULE DEFORMS AND NO COFFEE FLOWS
1. Capsule requires piercing.
SOLUTION(S)
1. This is not cause for concern. This will
automatically stop when the machine has
finished steaming.
1. Locate water tank (fig 1A).
2. Fill water tank (fig 1A).
1. To prevent an air lock firstly remove the filter
holder. Fill water tank (fig 1A). Your machine is
now ready to extract your next coffee.
1. Check and replace the fuse.
2. Contact the Dualit customer helpline on
+44 (0)1293 652 500
machine run for longer if flow is too short/stop
machine earlier if flow is too long.
1. This is not cause for concern. This will
automatically stop when the machine has
finished purging.
1. Pre-heat the thermobloc (fig 1A, 1B, 1C)
2. Prime machine. (fig 1D).
3. Warm cup (fig 1E).
1. See Capsule Types table (page 9, fig 1) to see
if you require the Capsule Piercing Tool.
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