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Solving operating problems
PROBLEM
Washer drains
while filling
Washer is not
draining
Filling
continuously
Poor rinsing
Not spinning
properly
Too many soap
suds
44
TROUBLESHOOTING
POSSIBLE CAUSES
Drain hose too low.
Drain hose sitting in water.
Drain hose blocked.
Pump filter blocked.
Drain hose higher than
47 1/5" (1200mm) above
floor level.
Drain hose not connected
to standpipe or tub.
Machine siphoning.
Incorrect detergent used.
Too much detergent used.
Load has gone out of
balance.
Machine is not level.
Suds build up.
Incorrect type of
detergent used.
Too much detergent used.
WHAT TO DO
Ensure the height of the drain hose is
at least 31 1/2" (800mm) from the floor
level (refer to page 13).
Clear the drain.
Clear the drain hose.
Clear the pump filter (refer to page 38).
Lower the level of the drain hose (refer
to page 13).
Connect drain hose correctly (refer to
page 13).
Ensure standpipe or tub is at least
31 1/2" (800mm) from the floor level.
Use low sudsing, front loader
detergent only (refer to page 26).
Ensure the correct dose of detergent
is used for the load size and soil level
(refer to page 28).
Open door and redistribute load, then
restart the washer.
Ensure machine is correctly leveled
(refer to page 10).
Check the amount of detergent used,
reduce if necessary.
Use low sudsing, front loader
detergent only (refer to page 26).
Ensure the correct dose of detergent
is used for the load size and soil level
(refer to page 28).
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