Error And Breakdown Code Display; Access To Memorised Data - SOMFY Elixo 500 3S io Manuel D'installation

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11.3. Error and breakdown code display

Code Description
E1 Cell safety The cell autotest is
autotest fault not satisfactory.
E2 Programmable The programmable
safety autotest safety input autotest
fault is not satisfactory.
E3 Defective safety The safety edge
edge autotest autotest is not satis-
factory.
E4 Obstacle detection when opening
E5 Obstacle detection when closing
E6 Cell safety fault
E7 Safety edge
safety fault
Detection in progress
on safety input
for longer than 3
minutes.
E8 Programmable
safety fault
E10 Motor short
circuit protection
E11 24 V power Short circuit protec-
supply short tion for input/outputs:
protection product and addition-
al devices connected
to terminals 21 to
26 (orange light,
photoelectric cells
(except BUS), code
keypad, safety edge)
not operating
E12 Hardware fault The hardware
autotests are not
satisfactory.
E13 Accessories The accessories
power supply power supply cuts out
fault following an overload
(excessive consump-
tion)
E15 Fault when the
motor supplied
by the backup
battery is first
switched on
For all other fault and breakdown codes, please contact Somfy.
13
Comments Solution?
Check that "P07" is
correctly configured.
Check the wiring of
the cells.
Check that "P09" is
correctly configured.
Check the program-
mable safety input
wiring.
Check that "P08" is
correctly configured.
Check the safety edge
wiring.
Check that no obsta-
cles are causing the
cells or safety edge to
detect.
Check that "P07",
"P08" or "P09" is
correctly configured
in relation to the
device connected to
the safety input.
Check the safety
device wiring.
Check that the
photoelectric cells are
correctly aligned.
Check the motor
wiring.
Check the wiring,
then disconnect the
power supply for 10
seconds.
N.B.: maximum ac-
cessories consump-
tion = 1.2 A
Request a gate move-
ment.
If the fault is still
present, contact
Somfy.
N.B.: maximum ac-
cessories consump-
tion = 1.2 A
Check the consump-
tion of the connected
accessories.
Disconnect the
backup battery and
connect the motor to
the mains to switch it
on for the first time.

11.4. Access to memorised data

To access memorised data, select the parameter "Ud" then press "OK".
Data
U0 to U1
Complete
opening cycle
counter
U2 to U3
U6 to U7
Cycle counter
with obstacle
detection
U8 to U9
Pedestrian opening cycle counter
U12 to U13
Reset movement counter
U14 to U15
Number of remote controls memorised for com-
U20
plete opening control
Number of remote controls memorised for pedes-
U21
trian opening control
Number of remote controls memorised for remote
U22
lighting control
Number of remote controls memorised for auxiliary
U23
output control
Log of the last 10 faults (d0 most recent - d9 oldest)
d0 to d9
To clear the fault log: press and hold "OK" for 7 s.
dd
Description
global [hundreds of thousands -
tens of thousands - thousands]
[hundreds - tens - units]
since last auto-programming
[hundreds of thousands - tens of
thousands - thousands] [hundreds
- tens - units]
global [hundreds of thousands -
tens of thousands - thousands]
[hundreds - tens - units]
since last auto-programming
[hundreds of thousands - tens of
thousands - thousands] [hundreds
- tens - units]
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Elixo 500 3S io