ZANTIA KERA Manuel D'utilisation Et D'entretien page 54

WARRANTY TERMS AND CONDITIONS
The Manufacturing Company guarantees the structure and materials making up the product for a period of 24 months from the date of purchase, as long as the purchaser
1.
sends the card within 8 days of the date of delivery, completely filled out and keeps this sheet as a proof of purchase. This warranty is valid as long as:
a) The purchaser has installed the product in compliance with standards in force,
b) uses the product appropriately and
c) immediately reports any manufacturing defects.
2. Pieces subject to wear are excluded from the warranty, namely: HIGH TEMPERATURE RESISTANT CERAMIC GLASS, FIBREGLASS GASKETS, HANDLES, KNOBS, SILICON PAINT, CE-
RAMIC COVERING, IGNITION RESISTANCE, FUSES, GRIDS, GASKETS AND INNER PARTS OF THE COMBUSTION CHAMBER.
3. The warranty does not cover damage caused by:
a) Incorrect installation or improper use of the product and of its components;
b) Water and liquids dripped or poured accidentally on the electrical and electronic components;
c) lightning and power surges;
d) excessive overheating of product or use of unsuitable fuel;
e) deterioration from physical or chemical agents;
f ) transport or tampering by unauthorised personnel.
4. The Manufacturing Company will not be held liable for failures to electric parts due to incorrect electric connection or those where it is not possible to ascertain the proper
operation of the home system and the earthing system at the time of the failure.
5. The warranty consists in supplying or replacing faulty parts or those considered such by our Technical Department free of charge. The replaced parts remain covered by warranty
for the remaining warranty period again starting from the date of purchase.
6. The warranties of the manufacturers are transferred for equipment or parts of them assembled but produced by other companies.
7. No compensation is acknowledged for the time of inefficiency of the product awaiting repair.
8. The warranty is personal and cannot be transferred to third parties.
9. If defects or breakage are detected during the period covered by the warranty, the purchaser must contact the dealer where he bought the appliance who will check the presence of
the defect. If the defect is confirmed by the Manufacturing Company, the spare part will be provided to the customer free of charge at our site. To facilitate replacement operations,
please provide the following information:
a) name and address of dealer;
b) date of purchase;
c) name, address and telephone number of purchaser;
d) name, address and telephone number of installer;
e) date of installation;
f ) series and model of the product.
10. All shipping fees are borne by the purchasing customer, such as the minimum charge, labour costs, transfer expenses and distance fees between the site and the customer's
home.
11. We reiterate that the Manufacturing Company only provides the warranty at the above-mentioned conditions and is in no way liable to direct or indirect damage resulting from
the product to object or third parties.
Warnings - notes for the customer
The appliance can be commissioned by S.T.A. (Servizio Tecnico Autorizzato [Authorised Technical Service]) or by a qualified dealer; the Warranty is valid from the date of the receipt.
THE FOLLOWING INTERVENTIONS ARE NOT COVERED BY WARRANTY:
Cleaning braziers - ash pan - boiler; calibration interventions (combustion - temperature - operating times, etc.) routine maintenance interventions; interventions; interventions due
to lack of and/or loading fuel and adaptation of new combustion parameters; interventions due to operating defects attributable to lack of and/or incorrect maintenance; interven-
tions for repair/replacement of electric components damaged by overvoltage or electric loads.
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