Troubleshooting Procedures - Jacuzzi J-500 Manuel D'installation Et Utilisation Et Entretien

Troubleshooting Procedures

In the unlikely event your spa is not working the way you believe
it should, please first review all the installation and operating
instructions in this manual and check the message on the panel
display; second, if you are still not satisfied it is working prop-
erly, please follow the appropriate troubleshooting instructions.
NONE OF THE COMPONENTS OPERATE
(i.e. pump, light)
Check the control panel lights.
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If there are letters or symbols displayed on the screen, refer to the
previous section (Error/Display Messages) to determine meaning and
action required.
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If nothing appears on the display:
- Check the household circuit breaker.
- Contact dealer or authorized service center.
PUMP DOES NOT OPERATE
Activate the "JETS"
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If no sound is detected or if a buzzing sound is detected, turn
off power to the spa and contact your dealer or authorized serv-
ice center.
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If motor operates but no water flows to jets:
- Pump may not be properly primed. See instructions below.
- Contact dealer or authorized service center.
Pump priming instructions:
TURN SPA OFF
- Turn off the power to the spa.
- Remove the handle from the massage selector supplied by
the pump you are priming.
- Loosen the massage selector's cap slightly (counterclockwise),
listening for the air to seep out.
- Tighten the cap finger-tight, replace the handle and turn the
hot tub's power back on.
Note: This method must be used for the jet's pumps because
these pumps are not connected to the main filter system in any
way.
CAUTION: If freezing conditions exist and pump is not oper-
ational, take measures to protect the system from possible
damage from freezing. See "Winterizing".
POOR JET ACTION.
- Make certain the jets pump is turned on.
- Check position of massage selectors.
- Open air control for selected jet system.
- Check for adequate water level.
- Check for dirty filter
WATER IS TOO HOT.
- Reduce thermostat setting.
- Switch hot tub to "Econo" mode to turn heater on only during
pre-programmed time.
- Make sure the pumps are turned off and not constantly run-
ning.
NO HEAT
- Check thermostat setting.
- Keep the cover in place while heating.
- If heater indicator is displayed, but no temperature increase is
experienced after a reasonable period of time, contact your
dealer or authorized service center.
FILTER/CIRCULATION PUMP OFF
- Verify filter/circulation pump is programmed to run 8 hours a
day.
- Make sure there are no errors preventing the pump from turn-
ing on.
- Hot tub water is warmer than 95°F (34°C) and two degrees
warmer than the set temperature. The "Summer Logic" safety
feature has activated (see the relevant chapter)
.
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