Napoleon Galaxy Serie Manuel D'installation Et D'opération page 42

troubleshooting
EN
symptom
Pilot sparks but will not
light.
Burner continues to
spark and pilot lights
but main burner does
not light.
Remote and / or
receiver is not
functioning properly (if
applicable).
Appliance won't
perform any
functions
Light won't function
(if applicable).
42
W415-3006 / A / 05.27.21
Dirty, painted, or damaged pilot
and/or dirty sensor rod.
problem
Gas supply.
Out of propane gas.
Pilot supply line may contain air.
Incorrect wiring / grounding.
Receiver (if equipped).
Valve.
Short or loose connection in
sensor rod.
Dirty, painted, or damaged pilot
assembly components.
Receiver or remote has low
battery.
Appliance functions but does not
respond to receiver / remote.
Error with synchronizing.
Remote too far away from receiver.
Wire connector pins are bent.
Valve wiring is damaged.
No power to the system.
Receiver switch in wrong
position (if equipped).
On/off switch in wrong posi-
tion.
Transmitter isn't operational
(if required).
Light bulb burnt out.
Light harness damaged.
Switch in wrong position.
No power to lights.
- Clean sensor rod with a green Scotch-Brite™ pad to remove any
contamination that may have accumulated. Verify continuity with
multimeter with ohms set at the lowest range.
test solution
- Verify that the incoming gas line ball valve is "open".
- Verify that the inlet pressure reading is within acceptable limits, inlet
pressures must not exceed 13" W.C.
- Fill the tank.
- Repeat ignition process several times or purge the pilot supply line.
- Ensure correct polarity of wiring of thermocouple (if equipped).
- Verify pilot assembly/valve are properly grounded.
- Reset program: hold reset button on receiver and wait for 2 beeps.
Release after second beep. Press small fl ame button on remote
within 20 seconds, you will hear an additional beep (this signals a
successful reset).
- Replace receiver.
- Check valve and replace if necessary (Do not to overtighten
thermocouple).
- Verify all connections. Verify the connections from the pilot assembly
are tight. Also, verify these connections are not grounding out to any
metal.
- Clean using a green Scotch-Brite™ pad to remove any
contamination that may have accumulated on the sensor rod, pilot
hood, ignitor, or fl ame sensor. Verify continuity with multimeter with
ohms set at the lowest range.
- Replace batteries.
note:
If back up batteries are installed, they must also be removed to
re-program
- Ensure appliance is being operated by the same device that turned
it on. Remote controls function if appliance has turned on by remote.
Receiver controls function if appliance was burned on by receiver.
- Reset receiver and remote.
- Refer to "wiring diagram" section.
- Straighten pins.
- Replace valve harness.
- Check breaker to verify it is in the "on" position.
- Ensure module is wired to power correctly.
- Verify that the 3-position switch on the receiver is in the
remote position (middle).
- Verify that the switch is in the "on" position.
- Check battery power and battery orientation.
- Change the bulb.
- Replace the harness.
- Ensure switch is in "on" position.
- Ensure power transformer is plugged into junction box and
lights are wired correctly.
27.9