Troubleshooting; If This Indication Appears - Tiger JBX-B10U Mode D'emploi

15

Troubleshooting

Check the following before requesting repairs.
Symptom Possible Causes
The rice is not cooked at all. Is the appliance plug properly
The food is not cooked at all. connected to the appliance plug inlet
of the rice cooker and the power
plug connected to an outlet?
The rice is not cooked completely at Was the [Start] key pressed?
the preset time.
Does the display show the correct
present time?
Check P 36 "The cooking time is excessively long" and take the
necessary action.
When the preset time is less than the timer setting guideline, cooking may
not be completed at the preset time.
The Timer function cannot be set. Is "0:00" blinking on the display?
Was the "Synchro-Cooking", "Quick", "Mixed", or "Slow Cook" menu
selected?
The Timer function is not available for those menu functions.
The display is foggy. Is the outer surface of the inner pot
wet?
Are there any cooked rice or grains
of rice stuck to the gaskets or the
brim of the inner pot, etc.?
Sounds can be heard during Do you hear a clicking sound?
cooking, steaming, or while the Keep That is the sound of the microcomputer controller. It is not a malfunction.
Warm function is on.
Do you hear a scraping sound?
This is the sound of metal contracting and rubbing together due to heat. It
is not a malfunction.
Do you hear a sound like boiling water? (Only during cooking or steaming)
It is not a malfunction.
Do you hear a completely different
sound from the above?
The rice cooker beeps 2 times (short The rice cooker beeps if no operation is performed within approximately 30
beeps) when the Timer function is set. seconds after pressing the [Timer] key, however, the Timer function can be
set without interruption.
Water or rice has entered the main Water or rice inside the main body may cause problems. Contact an
body of the rice cooker. authorized service representative to request for repairs.
When the time is set, pressing the The time cannot be set during cooking, when the Keep Warm function is on
[Hour] or [Min] key does not access or when the Timer function is in use.
the time setting mode.
"12" blinks on the display when the Was the Keep Warm function used continuously for more than 12 hours?
[Hour] key is pressed while the Keep After the Keep Warm function has been on for more than 12 hours, "12" will
Warm function is on. blink on the display.
"6" blinks while the Keep Warm Was the Keep Warm function used continuously for more than 6 hours
function is on. after cooking was completed?
After 6 hours has elapsed, "6" will blink on the display. (Using the Keep
Warm function for longer than 6 hours)
"0:00" blinks on the display when the Are the current time, preset timer
power plug is connected. setting and elapsed Keep Warm
time lost when the power plug is
connected again?
The [Keep Warm/Cancel] key
and [Timer] key were pressed
simultaneously.
40 40
Reference
Action
page(s)
Be sure to connect the appliance
plug to the appliance plug inlet and
16
the power plug to an outlet.
The Timer function cannot be set
17
unless the [Start] key is pressed.
Set the correct present time.
42
36
21
Set the current time before setting
42
the preset time.
21
Wipe the outer surface using a dry
15,
cloth.
31
Completely remove all remaining
to
rice.
35
11
11
Contact an authorized service
–
representative to request for repairs.
21
–
42
22
27
The lithium battery has run out,
however, normal cooking can be
performed.
11
Contact an authorized service
representative to request for services
for lithium battery replacement.
Set the correct present time.
42
Symptom Possible Causes
Condensation collects in the upper Condensation may collect in the upper casing immediately after rice is
casing. cooked or while the Keep Warm function is on but it is not a malfunction.
Wipe the upper casing using a dry cloth when condensation collects.
Nothing happens when a key is Is the appliance plug properly
pressed. connected to the appliance plug inlet
of the rice cooker and the power
plug connected to an outlet?
Is the Keep Warm lamp lit?
The lid does not close or open Are there any cooked rice or grains
during cooking. of rice on the upper casing and inner
lid gasket or around the lid open
button?
Is the inner lid set in the rice cooker? Set the inner lid.
There is a smell of plastic. Such smells may occur when the rice cooker is first used, however, they
should go away over time.
There are stripes or waves on plastic Such stripes and waves are produced when the resin is being molded.
parts. They do not affect the performance of the rice cooker.
Food sticks to the lid during When cooking with ingredients that expand during heating some of the
"Synchro-Cooking". ingredients may stick to the inner lid. If this is an issue, reduce the amount
of the ingredients.

If this indication appears

Display
A code starting with "E" appears on the There is a possibility of malfunction. Disconnect the power plug and
display. contact an authorized service representative to request for repairs.
Plastic parts
Plastic parts that are exposed to heat or steam may deteriorate over time. In this case, contact an
authorized service representative for replacement parts.
Reference
Action
page(s)
19
Be sure to connect the appliance
plug to the appliance plug inlet and
16
the power plug to an outlet.
Press the [Keep Warm/Cancel] key
to turn off the Keep Warm function 16
and then try the operation again.
Completely remove all remaining
15,
rice.
31
to
32
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–
23
Reference
Action
page
–
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