Before Returning For Repairs - Motomaster 011-1504-0 Guide D'utilisation

14. TROUBLESHOOTING
PROBLEM
The charger is making
an audible clicking
sound.
Charger makes a loud
buzz or hum.
Charger will not turn
on when properly
connected.
The battery is connected
and the charger is on,
but is not charging.
The measured current
is much lower than what
was selected.

15. BEFORE RETURNING FOR REPAIRS

15.1 When a charging problem arises, make certain that the battery is capable of accepting a
normal charge. Double check all connections, the AC outlet for a full 120 V, the charger
clips for correct polarity and the quality of the connections from the cables to the clips and
from the clips to the battery system. The clips must be clean.
15.2 When a battery is very cold, partially charged or sulfated, it will not draw the full rated
amperes from the charger. It is both dangerous and damaging to a battery to force higher
amperage into it than it can effectively use in recharging.
15.3 When an UNKNOWN OPERATING PROBLEM arises, please read the complete manual
and call the customer service number for information. This will usually eliminate the need
for return.
If the above solutions do not eliminate the problem,
or for information about troubleshooting or replacement parts,
call toll-free from anywhere in the U.S.A. or Canada:
7:00 a.m. to 5:00 p.m. Central Time, Monday through Friday.
All manuals and user guides at all-guides.com
POSSIBLE CAUSE
Circuit breaker is cycling.
Battery is defective.
Shorted battery cables or
clips.
Severely discharged battery,
but otherwise it is a good
battery.
Reverse connections at
battery.
Transformer laminations
vibrate (buzz).
Shorted Diode Assembly or
Output Rectifier Assembly
(hum).
AC outlet is dead.
Poor electrical connection.
Clips are not making a good
connection.
The charger reached the
maximum voltage and is
reducing the current.
1-800-528-6817
8
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REASON/SOLUTION
The settings may be wrong.
Check the charger settings.
Have the battery checked.
Circuit breaker cycles when
current draw is too high. Check
for shorted cables or clips and
replace if necessary.
The battery may not want to accept
a charge due to a run-down state.
Allow charging to continue until
battery has a chance to recover
sufficiently to take a charge. If more
than 20 minutes, stop charging and
have the battery checked.
Shut the charger off and correct
the lead connections.
No problem; this is a normal
condition.
Have charger checked by a
qualified technician.
Check for open fuse or circuit
breaker supplying AC outlet.
Check power cord and extension
cord for loose fitting plug.
Check for poor connection at
battery and frame. Make sure
connecting points are clean.
Rock clips back and forth for a
better connection.
No problem; this is a normal
condition.