Service And Repairs; Troubleshooting; Parts - Ardisam ION 11733 Manuel De L'opérateur

SERVICE AND REPAIR
SERVICE INFORMATION
At Ardisam, we build quality and durability into the design of
our products; but no amount of careful design by us, and careful
maintenance by you, can guarantee a repair-free life for your
auger. Most repairs will be minor, and easily fixed by following
the suggestions in the troubleshooting guide in this section.
The guide will help you pinpoint the causes of common problems
and identify remedies.
For more complicated repairs, contact ION customer service. A
parts catalog is included in this section.
We will always be glad to answer any questions you have, or
help you find suitable assistance. To order parts or inquire about
warranty, call or write us at the address found on the next panel.

TROUBLESHOOTING

PROBLEM
Powerhead will not turn
Powerhead will not start and
the battery indicates a full
charge
Powerhead starts, then stops
Auger jumps on ice
Auger cuts slowly
Contact ION customer service at 800-345-6007 if above remedies fail.
®
Check for parts online at www.ioniceaugers.com or call 800-345-6007 M-F 8-5 CT
POSSIBLE CAUSE
1. Power switch not compressed
completely
1. Battery too cold
1. Battery low on power
2. Battery may be slightly under
temperature
1. Blades damaged or sharpened
incorrectly
1. Dull blades
ORDERING REPAIR PARTS
Parts may be obtained from the store where your auger was
purchased or direct from the factory. To order from the factory,
call, e-mail, or order online at www.ioniceaugers.com:
ION® Ice Augers,
A Division of Ardisam, Inc.
1-800-345-6007
E-mail: info@ioniceaugers.com
Please include the part numbers, part description, quantity,
model number and serial number.
REMEDY/ACTION
1. Hold switch for five seconds
1. Remove the battery from the unit and place it in a
warm location (inside a jacket pocket, vehicle or a
small cooler with a warmer)
1. Charge battery
2. Remove the battery from the unit and place it in a
warm location (inside a jacket pocket, vehicle or a
small cooler with a warmer)
1. Replace with new blades
1. Buy new blades
Operator's Manual
ION® Electric Ice Auger
9