Troubleshooting - Honeywell TrueEASE HE100 Guide D'installation Professionnelle

Troubleshooting

Problem What To Look For
Furnace blower not
Low humidity
operating
Rapid air changes or
drafts
High humidity Condensation on walls
Heavy condensation on
windows
Replace Pad This is the yearly
light is on maintenance reminder to
(HE150/HE250/
replace the pad inside the
HE300) humidifier
Service light is on The damper inside the
(HE150/HE250)
bypass has failed to open
completely
Air proving device has
detected a lack of air
movement
Only possible with DIPs
configured as:
Service light is on The fan motor has failed
(HE300)
Air proving device has
detected a lack of air
movement
Only possible with DIPs
configured as:
Humidifier 69-2413EF—09
What To Do
1. Reset circuit breaker or check for blown fuse.
2. Check that the furnace power is on.
3. Check all external wiring connections.
4. Check the humidity control setting.
1. Keep doors and windows closed.
2. Close fireplace damper when not in use.
3. Keep exhaust fan running time to a minimum.
4. Seal around doors and windows.
1. Turn off humidity control and water until condensation is completely
evaporated.
1. Turn humidity control down low enough to eliminate condensation
caused by moisture. If moisture persists, more ventilation is needed.
1. Refer to the parts list and replace the pad for your humidifier model.
2. Once pad is replaced, press the RESET button under the wire cover.
1. Press RESET button under the wire cover.
2. Verify the damper plug is connected on the side of the humidifier the
bypass outlet is on.
3. Ensure there is no interference from sheet metal screws that connect
the bypass to ducting.
4. If fault persists, replace bypass damper motor.
1. Check wiring to Air Flow Switch.
2. Confirm DIP switch configuration and wiring on the humidifier is correct.
3. Check location of Air Flow Switch to ensure it is properly placed in duct
to detect air.
4. Check switch relays.
5. If fault persists, replace Air Flow Switch.
1. Press RESET button under the wire cover.
2. Unplug the humidifier and plug it back in.
3. If fault persists, replace motor assembly.
1. Check wiring to Air Flow Switch.
2. Confirm DIP switch configuration and wiring on the humidifier is correct.
3. Check location of Air Flow Switch to ensure it is properly placed in duct
to detect air.
4. Check switch relays.
5. If fault persists, replace Air Flow Switch.
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