Kohler Mariposa Serie Guide D'installation Et D'entretien page 16

Troubleshooting Procedures (cont.)
Symptoms
1. Whirlpool does not start
or stop.
2. Motor starts, not all jets
are functioning.
3. Pump does not prime.
4. Noisy operation.
5. Heater does not operate.
("H" models only)
Warranty
ONE-YEAR LIMITED WARRANTY
KOHLER plumbing products are warranted to be free of defects in material and workmanship for one year
from date of installation.
Kohler Co. will, at its election, repair, replace or make appropriate adjustment where Kohler Co. inspection
discloses any such defects occurring in normal usage within one (1) year after installation. Kohler Co. is not
responsible for removal or installation costs. Use of in-tank toilet cleaners will void the warranty.
To obtain warranty service contact Kohler Co. either through your Dealer, Plumbing Contractor, Home
Center or E-tailer, or by writing Kohler Co., Attn.: Customer Care Center, 444 Highland Drive, Kohler, WI
53044, USA, or by calling 1-800-4-KOHLER (1-800-456-4537) from within the USA and Canada, and
1193347-2-B
Probable Causes
A. No power to motor.
B. Air hose is loose or disconnected.
C. Air hose is pinched or kinked.
D. Push button assembly is damaged. D. Replace the push button
E. Push button has grease in the
bleed area.
F. Air hose is damaged.
G. Motor/pump does not work.
A. Jet is closed.
B. Jet not installed correctly.
C. Jets are blocked.
A. Pump shimmed too high.
A. Pump banding straps have not
been cut. (Models with support
blocks only.)
B. Jet O-ring dislodged.
A. No power to heater.
B. Water temperature exceeds 104°F
(40°C).
C. Heater does not work.
16
Recommended Action
A. Check that the pump and heater
are plugged in and that the GFCI
or RCD is switched to the correct
position. Plug in or reset the
GFCI/RCD as needed.
B. Check that the hose is connected
at both the receiver/pump end
and to the air switch. Reconnect
if needed.
C. Adjust hose to clear the
pinched/kinked area. If the
tubing is pinched/kinked and
cannot be readjusted, or no
noticeable pinch/kink is
apparent, poke a small hole in
the tubing with a tack and try
the system again.
assembly.
E. Disassemble the push button
assembly and wipe away any
excess grease. Reassemble the
button and retry the system.
F. Replace the air hose.
G. Replace the motor/pump.
A. Rotate jet trim ring
counterclockwise to open.
B. Reinstall jet; check for O-ring
damage.
C. Remove blockage.
A. Lower pump support bracket.
A. Cut pump banding straps with
tin snips.
B. Remove jet, replace and lubricate
O-ring, and reinstall jet.
A. Reset the GFCI or RCD.
B. Allow water to cool and heater
will re-engage.
C. Replace heater.
Kohler Co.