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Problem
Green power switch lamp
not illuminated
Poor stacking
Paper Jams (repeated)
Operator Manual
Page 9 - 23

TROUBLESHOOTING

Cause
No power
Mixed sizes of paper
High paper curl
Mechanical obstruction
In lower paper path
High paper curl
Dirty sensors
Dirty rollers
Initial issue: 01/03
Latest revision:
Solution
• Check the power cord
connected to the mains
• Check that main switch is
on (if not, switch on)
• Run separate jobs and
empty stacker
• Adjust printer decurler
• Flip paper in printer
paper tray
• Rotate paper in printer
paper tray
• Check for obstruction in
the stacker paper path
• Ensure that all transports
and baffles are properly
seated
• Ensure that the cart is
properly seated
• Deselect offset or restart
job
• Adjust printer decurler
• Flip paper in printer paper
tray(s)
• Rotate paper in printer
paper tray(s)
• Switch to heavier weight
paper
• Clean sensors with Q-tip
• Clean rollers

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