Troubleshooting Guide - Germ Guardian AC5000 Mode D'emploi

TRoUblESHooTING GUIdE

PRoblEM SolUTIoN
Unit does not operate. Check that the unit is plugged in.
Call Customer Service 1.866.603.5900.
Unit shuts off unexpectedly. Check that the unit is plugged into a working
electrical outlet.
Check that the HEPA Filter is firmly in place.
Check that the Rear Cover is latched firmly in place.
Call Customer Service 1.866.603.5900.
No air circulating from unit. Unplug unit. Check Charcoal, Photocatalyst and HEPA
Filters.
Clean Charcoal Filter if necessary.
Replace HEPA Filter if necessary.
Increase in noise level. Make sure the filters are clean. Replace if necessary.
lIMITEd WARRANTY
To the consumer, Guardian Technologies LLC warrants this product to be free of defects in
materials or workmanship commencing upon the date of the original purchase. Save your
original sales receipt to validate start of warranty period.
If this product should become defective within the warranty period, we will repair or replace
any defective parts free of charge. The complete machine must be delivered pre-paid to any
authorized Guardian Technologies LLC warranty service center. Please include complete
information on the problem, date of purchase, copy of original sales receipt and your name,
address and telephone number. If you are not near a warranty service center, call the factory
for assistance in the US and Canada at 1.866.603.5900.
The warranty does not include unusual wear, damage resulting from accident, or unreasonable
use of the product. This warranty does not cover unauthorized repairs. This warranty gives you
specific legal rights and you may also have other rights (other rights may vary from state to state
in the U.S.A.). Use only Germ Guardian replacement parts.
We consider the registration process important to ensuring superior service to our customers,
however submitting this card to Guardian Technologies LLC is optional and does not affect your
rights to utilize this warranty according to the conditions stated above. If you have any questions
or comments about your product call toll free at 1.866.603.5900 or send comments to:
This warranty can also be registered online at www.germguardian.com.
Guardian Technologies llC
7700 St Clair Avenue | Mentor, Ohio 44060
1.866.603.5900 | www.germguardian.com
E-12
ATTN Customer Service
Guardian Technologies llC
7700 St Clair Avenue
Mentor, ohio 44060
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