Troubleshooting - Welch Allyn 6702 Mode D'emploi

Directions for use
This product and its accessories must be disposed of according to local laws and
regulations. Do not dispose of this product as unsorted municipal waste. Prepare this
product for reuse or separate collection as specified by Directive 2002/96/EC of the
European Parliament and the Council of the European Union on Waste Electronic and
Electrical Equipment (WEEE). If this product is contaminated, this directive does not
apply.
For more specific disposal or compliance information, see www.welchallyn.com/weee,
or contact Welch Allyn Customer Service at +44 207 365 6780.

Troubleshooting

This section presents tables of information to help you troubleshoot issues with the
scale.
To use these tables, locate the specific problem with your scale in the left column of the
table. The remainder of the row explains possible causes and suggests actions that can
resolve the issue.
Issue
The weight reading is not accurate There may be a mechanical obstruction on the
The weight reading takes too long
to display
LOW BATTERY
The
indicator is illuminated
The scale displays
The scale displays
The scale displays
The scale displays
The reading does not change when
weight is applied to the scale
The scale buttons are not
responding
Possible cause
platform
The cable between the platform and the
instrument circuit board may not be connected
The cable on the mast may not be connected
The platform may be in motion
The sclae batteries are low on power
LoBATT The batteries do not have enough power to print Replace the batteries.
bAttrY The batteries do not have enough power to
operate the scale
CAbLE There may be a cable failure
O-LOAd The object on the scale may be larger than the
maximum value allowed
The load cell transducer, connector, or cable may
be defective
The buttons may be damaged
Storage, cleaning, and maintenance 19
Suggested action
Make sure the platform is not
touching a foreign object or
something restricting its
downward motion.
Connect the cable.
Connect the cable.
Wait for the platform to settle.
Replace the batteries.
Replace the batteries.
Contact your service department.
If the weight value is within the
specified range, contact your
service department.
Contact your service department.
Check for visible signs of
damage.
Contact your service department.