U.S.Robotics SureConnect ADSL USB Modem 9000 Mode D'emploi page 30

problem connecting to the Domain Name Service (DNS) maintained by
the Internet Service Provider. Try disconnecting the dial-up connection
and dialing it again. If the test still fails, call your ISP for assistance.
If you are using a firewall confirm that the SureConnect utility has
permission to access the Internet.
The installation failed – Ho The installation failed – Ho
The installation failed – Ho The installation failed – How to uninstall the modem. The installation failed – Ho
You will need to uninstall the failed installation.
•
Click Windows S S S S S tart
•
Click Add/R Add/R Add/Remo Add/R
Add/R
•
Locate and select the U.S. Robotics ADSL USB Modem. You may have
to scroll down to locate this program.
•
Click Add/R Add/R Add/R Add/R Add/Remo
•
When the setup is launched, click Uninstall and select Y Y Y Y Y es es es es es if asked to
confirm the uninstall.
•
Unplug the USB cable when the drivers are completely removed.
Then try to reinstall the modem.
When I complete my installation the T T T T T est tab of the U.S. R When I complete my installation the When I complete my installation the
When I complete my installation the When I complete my installation the
SureConnect ADSL Sur Sur eConnect ADSL eConnect ADSL utility displays and I can't surf the Internet. eConnect ADSL
Sur Sur eConnect ADSL
Click the T T T T T est est est
est est button in the Test tab to initiate a test on the modem.
The cause of the failure will be identified in the lower half of the screen.
While trying to surf the Internet, I r While trying to surf the Internet, I r
While trying to surf the Internet, I received a "P While trying to surf the Internet, I r While trying to surf the Internet, I r
error. error. error.
error. error.
Your computer may not have acquired an IP address from your provider's
DHCP server when you established the dial-up connection. Disconnect
your dial-up connection, and then reconnect it to force a new request.
The drivers ar The drivers ar e installed, the P e installed, the P
The drivers are installed, the P The drivers ar The drivers ar e installed, the P e installed, the PWR L
but the ADSL L L L L LE E E E E D is off or keeps flashing. but the ADSL but the ADSL D is off or keeps flashing. D is off or keeps flashing. D is off or keeps flashing.
but the ADSL but the ADSL D is off or keeps flashing.
•
Review the Troubleshooting Checklist at the beginning of this section.
•
Unplug the USB cable from the modem for two to three minutes, but
leave the phone line connected. Plug the USB cable back into the
modem. This should cause the modem to reconnect.
•
Open up the U.S. Robotics SureConnect ADSL utility by clicking the
icon on the Task Bar. Go to the Monitor tab and press the Reset
•
button once. The modem will re-establish the connection; this may
take a moment.
•
Open up the U.S. Robotics SureConnect ADSL utility by clicking the
icon on the Task Bar. Go to the Test tab and run a test on the modem
in order to identify the cause of failure.
•
Call the ISP.
w to uninstall the modem. w to uninstall the modem.
w to uninstall the modem. w to uninstall the modem.
tart tart, select Settings tart tart Settings Settings Settings and click Control P Settings
emo emove P emo ve P ve P ve Progr rogr rograms rogr ams. ams ams
emo ve P rogr ams
emove emo emo emo ve ve ve ve or Change/R Change/R Change/R Change/R Change/Remo
utility displays and I can't surf the Internet. utility displays and I can't surf the Internet. utility displays and I can't surf the Internet.
utility displays and I can't surf the Internet.
eceived a "P eceived a "P
eceived a "P eceived a "Page Not F
WR L WR LE E E E E D is on, the phone line is connected, WR L
WR L
Control P Control P Control P Control Panel
emo emo emove ve ve ve ve in Windows 2000. emo
est tab of the U.S. R est tab of the U.S. R
est tab of the U.S. Robotics est tab of the U.S. R
age Not F age Not F
age Not F age Not Found"
D is on, the phone line is connected, D is on, the phone line is connected,
D is on, the phone line is connected, D is on, the phone line is connected,
anel. anel anel anel
obotics obotics
obotics obotics
ound" ound" or similar or similar
ound" or similar ound" or similar or similar
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