Grindmaster RC400 Manuel D'instructions page 14

Troubleshooting Guide (continued)
Before you call for help, please read the following:
WARNING
Brew probes are sharp. To prevent injury, do not place fingers inside the brew chamber. To
reduce foreign material from entering the brewer, keep brew chamber and reservoir lids closed.
Problem
Brew chamber opens while
brewing
Clear water is dispensed during
brewing
Water from Hot water dispense
selection is not clear water
Critical fault after priming
Low flow indication
If you still need help, call GMCW Technical Service Department, (502) 425-4776 or (800) 695-4500 (USA & Canada
only) (Monday through Friday 8 AM - 6 PM EST). Please have the model and serial number ready so that accurate
information can be given.
Prior authorization must be obtained from GMCW for all warranty claims.
GMCW provides the industry's BEST warranty. Visit our website at GMCW.com for warranty terms and
conditions.
14 ENGLISH
Possible Cause
Capsule holder is not snapped into
tray correctly
Brew chamber was not fully latched
Inlet or outlet port may be clogged
with coffee grounds
Inlet probe is not properly puncturing
capsule foil
Brewing Hot water rinses out the
capsule holder of any previously
dispensed products.
Open thermistor sensed
Reservoir low and reservoir float not
in position
Unit exposed to freezing
temperatures (Plumbing system is
frozen)
Grindmaster
Solution
Ensure capsule holder is completely
snapped into tray.
Ensure the latch is snapped into position
during closure.
Insert a straightened paper clip into the
upper dispense probe no more than 1/4
inch to gently remove blockage. On
capsule holder, remove holder from tray
and remove lower housing from upper
housing. Insert the straightened paper
clip into the lower probe from the
bottom side to remove any blockage and
re-assemble.
Try different brand of capsule.
Perform a hot water rinse and discard
water if more pure hot water is desired.
Regularly clean brew chamber and upper
inlet seal pad.
Allow machine to reach room
temperature for 1/2 hour. Cycle power
switch and check for proper operation.
Confirm water level float is in position
and has not been dislodged during
shipping or not replaced after cleaning.
Allow unit to reach room temperature to
allow internal plumbing to thaw. Power
off then on to determine if any
permanent damage has been done.
® Model RC400